Integrated Healthcare Specialist

Easterseals MORC•Southfield, MI

About The Position

The Integrated Healthcare Specialist maintains the team’s appointment schedule, makes and changes appointments, and makes follow-up phone calls to minimize no-shows. The role also requires engaging individuals served in a welcoming, hopeful, and empathetic manner regardless of disability or phase of recovery, and providing customer service.

Responsibilities

  • Maintain the team’s appointment schedule.
  • Make and change appointments.
  • Make follow-up phone calls to minimize no-shows.
  • Engage individuals served in a welcoming, hopeful, and empathetic manner regardless of disability or phase of recovery.
  • Provide customer service.
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