Integrated Facility Manager

JLL•Wilmington, NC

13d•Hybrid

About The Position

JLL is seeking an experienced Facility Manager to oversee day-to-day operations for industrial facilities within our integrated facility management portfolio. This role requires a curious, data-driven professional who excels at leveraging technology platforms to optimize facility performance, manage contractor relationships, and deliver comprehensive operational reporting to stakeholders.

Requirements

Bachelor's degree in Facilities Management, Engineering, Business Administration, or related field, or equivalent combination of education and experience
Minimum 5 years of facility management experience with focus on industrial, manufacturing, or distribution environments
Proven track record managing multi-site portfolios or large-scale industrial facilities
Advanced proficiency with Corrigo CMMS or similar work order management systems
Strong Power BI skills including data modeling, DAX formulas, dashboard creation, and report automation
Demonstrated experience with Microsoft Project for project planning, scheduling, and resource management
Proficiency with Microsoft Visio for process mapping, workflow design, and facility documentation
Advanced Microsoft Excel skills including pivot tables, formulas, and data analysis
Deep understanding of industrial facility systems including HVAC, electrical, plumbing, fire protection, and building automation
Knowledge of preventive maintenance best practices and reliability-centered maintenance principles
Familiarity with industrial equipment maintenance including cranes, forklifts, dock equipment, and material handling systems
Understanding of energy management principles and utility cost optimization strategies
Exceptional analytical abilities with strong attention to detail and data accuracy
Advanced reporting and data visualization skills with ability to translate complex operational data into executive-level insights
Strong project management capabilities with ability to manage multiple priorities simultaneously
Excellent written and verbal communication skills for stakeholder presentations and documentation
Proven budget management experience with financial acumen
Candidates must be authorized to work in the United States without sponsorship.

Nice To Haves

Facility Management Professional (FMP) or Certified Facility Manager (CFM) designation
Professional Engineer (PE) license or equivalent technical certification
Experience with JLL operating procedures and client management practices
Background in Lean Six Sigma or continuous improvement methodologies
Experience implementing predictive maintenance programs using data analytics
Knowledge of building automation systems and IoT sensor technologies

Responsibilities

Oversee operations, repairs, and capital improvement projects across assigned industrial facility totaling with 500,000 square feet in-scope.
Serve as the primary point of contact for building operations, ensuring all processes function reliably to support manufacturing, warehousing, and distribution operations.
Manage vendor and contractor relationships to deliver quality service while controlling costs.
Conduct regular site inspections to identify maintenance needs, safety hazards, and opportunities for operational improvements.
Utilize Corrigo as the primary computerized maintenance management system to create, assign, track, and close work orders across all integrated facility operations.
Ensure accurate asset data maintenance, preventive maintenance scheduling, and compliance tracking within the platform.
Monitor and created specified reporting of work order metrics including response times, completion rates, and contractor performance.
Generate detailed work order reports to identify trends, recurring issues, and opportunities for process improvement.
Develop and maintain comprehensive operational dashboards and reports using Power BI to visualize facility performance metrics, maintenance costs, energy consumption, work order trends, and vendor performance.
Create monthly, quarterly, and annual executive summaries that translate operational data into actionable business intelligence.
Prepare budget variance reports, capital expenditure tracking, and forecasting models.
Present findings to senior leadership and client stakeholders with clear recommendations for operational optimization.
Support JLL managed capital improvement projects, tenant improvement initiatives, and major maintenance activities.
Collaborate and support Client managed projects and improvements.
Coordinate with engineering teams, contractors, and internal stakeholders report progress of both JLL managed project regarding schedule and budget.
Create facility process maps, operational workflows, and emergency response procedures using Visio to document standard operating procedures.
Develop visual representations of facility layouts, utility systems, emergency evacuation routes, and equipment locations.
Maintain current documentation for compliance audits, training programs, and knowledge transfer.
Design workflow diagrams that optimize maintenance processes and improve operational efficiency.
Develop and manage annual operating budgets for assigned facilities, including maintenance contracts, utilities, supplies, and capital projects.
Monitor expenditures against budget forecasts and provide regular variance analysis.
Identify cost-saving opportunities through preventive maintenance strategies, energy efficiency initiatives, and vendor consolidation.
Ensure facilities maintain compliance with OSHA regulations, environmental standards, building codes, and JLL safety protocols specific to industrial environments.
Coordinate safety inspections, maintain required certifications, and manage regulatory documentation.
Implement corrective actions for audit findings and drive continuous improvement in safety performance metrics.
Serve as the primary liaison between facility operations teams, client leadership, tenants, and vendors.
Conduct regular business review meetings presenting operational performance, project updates, and strategic recommendations.
Respond promptly to stakeholder inquiries and escalations with professional, solution-oriented communication.