Integrated Experiences Keynote Technical Director

Salesforce • Indianapolis, IN

4d • Remote

About The Position

Salesforce is seeking a highly motivated Production Director that is passionate about production, collaboration, and operational excellence. The Keynote Production Team produces industry-leading keynote experiences that are the ultimate expression of the Salesforce brand, culture, and core values. Embracing best practices from non-conventional tech sources, like television-music-entertainment, the Keynote Production team creates live and impactful global keynotes that engage both the in-room and online audiences, unleashing the power of Salesforce anywhere. We are a dynamic team split into two core functions: Production Operators - a newly established production arm responsible for the technical execution of our keynotes. This team ensures the seamless delivery of high-quality keynotes. Production + Content Managers - our keynote program managers responsible for overall program execution and keynote health. This team collaborates with internal partners to bring content to life and leads production agencies to produce successful and consistent keynote rooms. This role is a part of the Production Operators team. You will be a key player in the technical execution and overall success of Salesforce Keynotes, shaping our future in-house capabilities and technical innovation. You must possess excellent communication skills, acute attention to detail, unshakable nerves, and an unrestrained desire to master and contribute to the production best practices of what has made Salesforce events so press worthy.

Nice To Haves

• Excels at keeping your eye on the big picture objectives while also diving into the details that can critically impact the success of our keynote
• Ability to communicate clearly and concisely and manage expectations with project stakeholders
• Exceptional project and time management skills – highly organized, detail focused, results-driven, and accountable
• Ability to work against tight deadlines in a fast-paced environment, and work on multiple initiatives and projects simultaneously
• Excellent interpersonal skills with a solid ability to deal professionally with senior executives, vendors, and team members at all levels of the organization
• Is a collaborator, and no job is too small
• Experience working in live keynote production

Responsibilities

• Perform as keynote room switch operator
• Serve as the switch operator for keynote events in dedicated keynote rooms, domestically and internationally
• Work directly with production agencies to ensure successful onsite setups
• Participate in pre-event planning calls, paper techs, rehearsals, and show days
• Travel up to 75% with and without our core planning team
• Provide production consultation and switch support to global teams
• Collaborate with global teams for consistent keynote rooms and alignment to HQ production standards
• Conduct regular enablement calls with local Salesforce teams and production agencies
• Consult remotely and across different time zones.
• Contribute to keynote production best practice playbooks
• Develop a comprehensive Salesforce keynote production best practice playbook, outlining the ideal production specs for keynotes. This playbook will be used to enable global Salesforce teams to deliver consistently around the world.
• Collaborate with cross-functional teams for innovation initiatives, improving how we showcase our products in keynotes, theaters, and breakouts.
• Hold regular brainstorming and collaboration sessions with partner teams (demo, messaging, broadcast, and more)
• Document and project manage initiative progress
• Work with leadership stakeholders for buy-in and approval
• Attend monthly one-on-one meetings with your manager to discuss priorities, address blockers, and assess overall health
• Develop and maintain a Salesforce V2MOM (Vision, Values, Methods, Obstacles, and Measures) to align on performance metrics, with quarterly check-ins to track progress.
• Meet minimum online certification & training expectations of a Salesforce employee.
• Attend org-wide All Hands & Staff Meetings - minimum 5 hours per month.
• Participate in annual Salesforce performance evaluation and be categorized into one of the following performance ratings: Exceptional, Highly Successful, Successful, Inconsistent, Below Expectations.
• Performance is evaluated based on the quality of completion of the above listed responsibilities.
• Requests to work for clients outside of the technology sector must be approved by Salesforce Outside Business Review in partnership with your manager.
• Requests can also be evaluated based on Salesforce performance evaluation tracking to success metrics outlined above.
• Adhere to Salesforce Travel & Expense Guidelines.

Benefits

• Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
• More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees