Integrated Communications Manager

People ScienceNew York, NY
11d

About The Position

About the Role A large telecommunications provider is looking for a high-impact communicator to help tell a story. As Integrated Communications Manager, you’ll join a fast-paced, collaborative team that oversees corporate messaging, corporate visibility, customer communications, internal storytelling, and social media. This is a hands-on role for someone who can think strategically, write clearly, and execute quickly. You’ll be at the center of high-visibility initiatives, supporting our executive leadership team, shaping our brand voice, and crafting communications that reach millions of teammates, customers, and stakeholders.

Requirements

  • 5–7 years of experience in integrated communications, corporate affairs, marketing, or media.
  • Exceptional writing, editing, and storytelling skills, with a keen eye for tone, clarity, and audience.
  • Experience communicating on behalf of senior leaders or in support of high-priority initiatives.
  • Strong instincts around content strategy, editorial planning, and message alignment.
  • Ability to manage multiple workstreams under tight timelines with strong attention to detail.
  • A proactive, collaborative, low-ego team player who thrives in fast-paced, high-impact environments.
  • Comfort navigating ambiguity and shifting priorities with composure and a problem-solving mindset.

Nice To Haves

  • Strong digital and visual communication instincts; design skills or familiarity with platforms like Canva or Figma a plus.

Responsibilities

  • Strategic Storytelling
  • Craft compelling communications that bring business priorities, cultural values, and transformation journey to life.
  • Develop messaging for CEO and senior leaders across internal and external platforms.
  • Translate complex initiatives into clear, human-centered narratives that drive understanding and action.
  • Channel Ownership
  • Create content across a variety of channels, including emails, talking points, intranet stories, customer messaging, video scripts, leadership remarks, and social media posts.
  • Partner with Social and Marketing to ensure integrated content strategies across owned and earned channels.
  • Support key moments like earnings, product launches, leadership forums, and employee recognition events.
  • Cross-Functional Collaboration
  • Work closely with teammates in Corporate Comms, Customer Experience, Marketing, and People & Culture to align messaging and voice.
  • Partner with internal stakeholders and external agencies to ensure timely delivery and consistency.
  • Jump in wherever needed to support fast-moving priorities.
  • Execution & Innovation
  • Bring proactive ideas and editorial thinking to the table, constantly looking for new ways to elevate engagement and impact.
  • Respond quickly and thoughtfully to evolving business needs with speed, clarity, and agility.
  • Maintain a strong bias toward action, quick iteration, and continuous improvement.
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