Integrated Case Manager Nurse

Children's Hospital and Health System•Milwaukee, WI

8d•Onsite

About The Position

At Children’s Wisconsin, we believe kids deserve the best. Children’s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today. Utilizing the case management process, the Integrated Case Manager (ICM) coordinates transitional care for the children/families for an assigned medical team. Responsible for effective coordination of care, the ICM collaborates with providers to assure all patient stays meet the needs of the patient to discharge in a safe and efficient manner. In addition, based on the needs of the department also performs the functions of a Hospital Case Manager (HCM).

Requirements

Associate's Degree Nursing required
License RN-Registered Nurse (30) - State of Wisconsin required
Independent judgment, analytical ability, systems thinking and highest level of interpersonal communications to work effectively in complex systems.
Able to collect pertinent clinical information while maintaining a good rapport and relationship with providers.
Considerable skill in interpreting clinical treatment information resulting in successful linking of patients with providers and resources throughout the continuum of care.
Computer knowledge and skills in WORD, Outlook, Excel and Internet use.
Ability to learn and navigate hospital specific programs such as Origami, Epic and Electronic Health Records.
An understanding of the impact of healthcare delivery systems on the patient and family.

Nice To Haves

Bachelor's Degree Nursing preferred
2+ years Minimum of 2-3 years of case management experience preferred
Previous experience in pediatrics, discharge planning, home care, and/or other care of the child/family preferred
Expertise in Utilization Management and understanding of InterQual criteria preferred.
Knowledge of patient care, case management theory and practice preferred.
CCM-Certified Case Manager - Commission for Case Manager Certification

Responsibilities

Understands and satisfies the continued needs of the neonate, infant, toddler, pre-school, school-age, adolescent and/or young adult patient in regard to their growth and development as they transition home or to an alternate level of care.
Demonstrates teamwork within the department by assisting other staff members as necessary.
Initial and ongoing assessment of the patient’s clinical situation and inclusive of their physical and behavioral needs.
Leads the implementation and management of a care coordination plan by collaborating with members of the care coordination team, family/care givers, treating providers, hospitals and other facilities, community agencies and services.
Attends all patient rounds with assigned Provider teams.
Documents all acute care admissions as avoidable potential denials when InterQual criteria are not met.
Documents all length of stay concerns as avoidable potential denials.
Collaborates with Providers on the attending team to discuss differences in LOC assignment.
Uses clinical protocols, algorithms, paths, if available and applicable.
Ensures that patients receive appropriate services across the continuum of care and continuity of care across service levels and among providers.
Provides or arranges outreach calls or visits to patients to insure appropriate delivery and access to aftercare services.
Communicates self-pays and out-of network payors to financial clearance department.
Provide education to families about outpatient/observation level of care and potential co pays.
Performs all the functions of the Hospital Case Manager.