Integrated Care Specialist

Denver Health•Denver, CO

4d•$28 - $40•Onsite

About The Position

We are recruiting for a mission-driven Integrated Care Specialist to join our team! We're with you for life’s journey. At Denver Health, purpose isn’t just something we believe in—it’s something we live every day, for life’s journey. Our Values Respect | Belonging | Accountability | Transparency Department ED Administration Job Summary Under minimal supervision, provides individualized transitional case management services for individuals who require intensive support and monitoring, including medical, behavioral, and/or substance abuse services on a time-limited basis during transition from critical events such as incarceration, homelessness, frequent ED visits, and/or drug use. Assists and educates patients to seek appropriate care and services at Denver Health for outpatient follow-up and enrolling in care. Works closely and collaboratively with community-based organizations, clinical providers, medical systems and interdisciplinary care teams to outreach, engage and advocate for the provision of timely, cost effective use of medical care and behavioral health services to facilitate high quality outcomes. They may also provide screening, intervention, and treatment referral for patients with substance abuse, mental health, and infectious diseases (HIV, HCV).

Requirements

4-6 years Three- five years of experience working with diverse populations in a correctional facility, homeless shelter, rehabilitation facility or experience working in a healthcare facility that serves challenging (homeless, violent behavior, addictions, corrections, substance abuse, etc.) patients. Required
Intermediate knowledge of the community resources needed for reentry at Denver Health’s integrated care system
Ability to create and strengthen partnerships in the community and seek out resources for patients.
Strong oral and written communication skills.
Strong interpersonal skills and ability to effectively communicate in a courteous, civil, and professional manner with healthcare providers, patients and families, staff members, external agencies, and other organizational leaders.
Proven ability to work effectively, both individually and as a team, with populations that have been incarcerated, mental health and substance abuse issues, violent behavior, and/or addiction tendencies
Must be empathetic to needs of inmates, homeless individuals, and those in rehabilitation facilities
Knowledge of community resources available to challenging populations
Subject matter expert for various community advisory councils that serve to better connect corrections and Denver Health
Knowledge of Epic and other electronic health records systems
Knowledge of Microsoft Office suite products

Nice To Haves

Bilingual in English/Spanish preferred

Responsibilities

Execute care management plans and connect patients to outpatient resources (20%)
Build rapport, trust, and positive relationships with patients through a collaborative, patient-centered, trauma-informed approach. Provide strength-based feedback and trauma-responsive support to acknowledge and encourage patients’ skills, knowledge, coping strategies, achievements, and build resilience. (20%)
Direct the selection of goals, interventions, and services based on patients’ needs (20%)
Provide wrap-around services to ensure a successful transition back into the community (20%)
Create processes for individuals becoming Denver Health patients so they are connected with Enrollment Services, the Appointment Center, and other departments, as needed. (20%)

Benefits

Generous paid time off, fully paid parental leave, exceptional retirement contributions, comprehensive health coverage, and nationally recognized well-being programs.
Tuition assistance, career advancement pathways, and professional development
Meaningful financial advantages through loan forgiveness eligibility and employer contributions.
Paid time off starting at 28 days per year, inclusive of vacation, personal/sick, and 7 Holidays
100% paid parental leave up to 6 weeks
Immediate eligibility for retirement plans with employer contribution up to 9.5%
Generous medical, dental, vision plans in addition to employer paid disability and life insurance.
Comprehensive well-being programs including on-site employee fitness center located on Denver Health main campus and nationally recognized RESTORE Center
Free RTD EcoPass (public transportation)
Childcare discount programs & exclusive perks on large brands, travel, and more
Tuition reimbursement & assistance
Education, coaching, and professional development opportunities through the Workforce Development Center (WFDC) that support internal career growth and advancement pathways
Professional clinical advancement program & shared governance
Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program
National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer