Provides first point of clinic contact for all new clients. Explain services available and focus on engagement of client to access services. Completes health screenings, nursing assessments and triage healthcare needs for new and ongoing clients. Participates in team meeting to develop a plan of care to address client needs. Assists clients in navigating the healthcare environment to ensure access to appropriate care. Advocates on client’s behalf with healthcare providers and managed care organizations to ensure timely care. Assists with coordination/access to services that address social determinants of healthcare outcomes: Provides transportation to healthcare appointments, when needed. Identifies other needs, when necessary, that ensure access to healthcare. Assists in obtaining access to housing (search for housing, applications, financial assistance, communication with landlord), as necessary, when housing status destabilizes health status and presents a barrier to receiving appropriate healthcare. Assists with access to other community resources e.g., public assistance and financial benefits. Develops knowledge base of other healthcare providers in the service area and collaborate, as needed. Documents tracking for appointments, medication, and other healthcare needs for assigned clients, as needed.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed