Intake/Triage Nurse - Weekend - Hospice

Schuylkill • Allentown, PA

1d • Hybrid

About The Position

Lehigh Valley Health Network (LVHN) is a nationally recognized, forward-thinking health network, ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years and honored five times with the Magnet(tm) distinction for nursing excellence. Several of its hospitals received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020. The Hospice Intake/Triage Nurse position, which is a partial remote role for local candidates, coordinates referrals and physician orders for patients discharging to Hospice services. This role facilitates communication between staff, referral sources, insurance companies, and physicians, and involves phone triage, data/order entry, patient/staff scheduling, and other clinical tasks related to patient care provision. The nurse provides clinical support to the hospice team by assisting in the coordination of patient care services.

Requirements

• Specialized Diploma NLN approved/accredited nursing program
• 1 year nursing experience in a healthcare setting
• 1 year direct nursing care experience
• Demonstrates knowledge and ability to care for patients based on the population served
• Demonstrates critical thinking skills and sound clinical judgement
• Demonstrates analytical and problem-solving skills
• Ability to perform duties with accuracy and attention to detail
• Demonstrates excellent verbal and written communication skills
• Demonstrates excellent customer service skills
• Demonstrates team behaviors and the ability to work independently
• Demonstrates proficiency in basic computer skills
• Demonstrates excellent time management, organization, and prioritization skills to manage a heavy workload
• Ability to multitask and work with multiple interruptions
• Ability to adapt to changing priorities
• Demonstrates evidence of competency as per department/unit specific competency assessment criteria
• Knowledge of agency and network clinical policies, procedures, and resource materials
• BLS - Basic Life Support AHA - American Heart Association Within 30 Days
• RN - Licensed Registered Nurse_PA - State of Pennsylvania Upon Hire
• DL - Driver's License_PA - State of Pennsylvania Upon Hire or DL - Driver's License_NJ - State of New Jersey Upon Hire

Nice To Haves

• Associate’s Degree Nursing or Bachelor’s Degree Nursing
• 1 year home health/hospice experience or Less than 1 year nursing experience in a clinical office setting or Less than 1 year nursing experience performing phone triage
• CHPN - Certified Hospice and Palliative Nurse - Hospice and Palliative Nurses Association within 3 Years

Responsibilities

• Collects data and evaluates patient appropriateness for Hospice Services through prescreening and communication with healthcare team members, and facilitates patient transition to appropriate level of hospice care.
• Triages patient/caregiver phone calls utilizing critical thinking skills and sound clinical judgement.
• Performs data/order entry, patient/staff scheduling, and other clinical tasks related to the provision of patient care.
• Provides hand-off communication to members of the care team as appropriate regarding triage information, patient status updates, and patients who require a follow up visit or a phone call.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree