Intake Support Specialist of Vocational Services

EmployU, Inc•Tampa, FL

2d•Onsite

About The Position

At employU, our culture is EPIC. It’s not just a buzzword; it’s how we show up every day for our team and the community we serve. employU Values Statement — EPIC Empowerment – We give every person the tools, support, and confidence to chart their own career path. Passion – Energy and enthusiasm drive us to exceed expectations and change lives. Integrity – Honesty, transparency, and ethical decision-making guide everything we do. Commitment – We invest in long-term partnerships with clients, employers, and one another to ensure shared success. Looking for meaningful work with a team that lives its values? You’ll fit right in at employU. Join our team! A flexible schedule, paid weekly, working in the community, making a difference, being surrounded by a great team, and maintaining work/life balance—this is what you can expect working at employU. Our team works within the disability community to empower our customers with the knowledge, connections, and confidence required to achieve independence by establishing a sustainable career. Because we are always expanding, there is always an opportunity for growth for those seeking career advancement.

Requirements

High school diploma required
No experience necessary
Proficient with Microsoft Suite, Adobe and web-based database systems
Requires a level 2 background screening through the Florida Department of Law Enforcement (FDLE) Care Provider Background Screening Clearinghouse.
Open availability required: must be available during days, evenings and weekends to work around students' school schedule.
Must have reliable transportation, a valid driver’s license, auto registration, auto insurance coverage-minimum (bodily injury $50,000 per person/$100,000 per accident).
Confidentiality and the ability to manage multiple deadlines is required.
Must have own computer, printer, smartphone with data plan, and high-speed internet connection.

Nice To Haves

some college including a degree in any field preferred
experience working with individuals with a disability and/or prior counseling, job placement, job coaching or working within public vocational rehabilitation programs is preferred
CRM experience preferred
Bilingual is a plus (English / Spanish)
ASL is a plus

Responsibilities

Completes initial intake referrals via in-person, online or by phone as needed.
Completes all plans in electronic system and reviews services at intake with client and parent; uploads associated intake documents into database to include all plans or any other documentation provided at client intake.
Enters all client information at intake into database and completes onboarding paperwork and processes.
Reviews and writes Monthly Progress Notes and notifies the appropriate staff member when the note is ready to be submitted.
Scans caseload files for missed client contacts for each area; notifies the appropriate staff member of any missed clients.
Contacts clients who are disengaged and communicates by sending follow-ups to appropriate staff member.
Enters Memorandum of Understanding (MOU) documents for businesses into database and ensures information is accurately entered; ensures MOU’s are renewed with the business.
Drives clients to various locations as needed.
Completes other assigned tasks as directed.