AmeriCorps - Intake Specialist

Center for Justice Innovation • New York, NY

3d • $1,500 • Onsite

About The Position

The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we’ve worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies: Operating Programs that pilot new ideas and address local challenges; Conducting original research to evaluate what works—and what doesn’t; and Providing expert assistance and policy guidance to reformers across the country and beyond. Backed by decades of on-the-ground experience and nationally recognized expertise, we bring innovative, practical, and lasting solutions to justice systems nationwide. The Red Hook Community Resilience Corps is an AmeriCorps National Service Program that seeks to make Red Hook a safer, stronger and a more resilient community for individuals ages 18+. AmeriCorps members are part of our unconventional programs and services throughout the Center that engage residents and promote public safety. Members work directly with community members to provide services and referrals to address needs centered on economic mobility, housing issues and many other areas. Furthermore, members also will perform service projects throughout the neighborhood and by the end of their service year, members will gain the skills needed to plan and execute their own project. The Center seeks an Intake Specialist. Reporting to the AmeriCorps Coordinator, the Intake Specialist will support the Alternative for Incarceration team (ATI) by conducting outreach, intake, and scheduling activities, supporting participant engagement, explaining program expectations, and identifying barriers like transportation, housing, mental health, or substance issues.

Requirements

• High School Diploma or equivalent
• Interest in working with communities and/or service
• Bilingual (English-Spanish) preferred
• Ability to communicate appropriately with varying levels of stakeholders
• Highly organized, excellent communication skills, and strong writing ability with the capacity to be detail-oriented within a fast-paced
• Candidate must be proficient in Microsoft and Google Suites, and be able to use Skype for Business
• Candidate should have the ability to work with people from diverse backgrounds in a culturally-responsive manner and work independently and collaboratively

Responsibilities

• Conduct outreach and intake, scheduling/rescheduling services, phone calls, and track attendance for program participants
• Explain program expectations to participants in clear and supportive language
• Support participant’s engagement in program and identify barriers to participation (e.g., transportation, housing instability, mental health, substance use needs)
• Liaise with community-based providers to facilitate, follow-up, and assistant with voluntary or mandated services referrals
• Enter, track, and maintain accurate case records in case management data base, ensuring timely documentation
• Prepare completion letters and/or compliance reports for program participants reflecting their attendance
• Communicate with defense attorneys, prosecutors, and other BJI staff to clarify participant status, compliance, and next steps
• Additional tasks as necessary

Benefits

• Minimum-Time members receive a living allowance of $1,500 and an educational award of $1,565.08 upon successful completion of their term.
• Skills-based and professional development training.
• Segal AmeriCorps Education Award to use on future educational expenses or to pay back qualified student loans. The value is dependent on length of service. Members 55+ are eligible to transfer their Education Award to a family member
• Competitive job edge in your job search, including access to a network of over 600 employers of National Service.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED