Intake Specialist

Greenberg Gross LLPSacramento, CA
Onsite

About The Position

Greenberg Gross LLP is a high-stakes trial firm tackling some of society's most critical issues. We are growing rapidly and looking for team members who want to help us build our future. We currently have openings for Intake Specialists. This role is ideal for someone who loves talking on the phone, has a passion for helping people, excels in customer service, and thrives in a collaborative team environment.

Requirements

  • Professional communication skills.
  • Strong attention to detail and ability to multi-task.
  • Great people skills are necessary.
  • Tech savvy.
  • Ability to work independently as well as in a team environment.
  • Ability to work overtime, if needed is also required.

Nice To Haves

  • Bilingual in Spanish is a plus.

Responsibilities

  • Connect with potential clients via calls, texts, and emails.
  • Take accurate, detailed notes, with the ability to organize the notes into a complete summary.
  • Handle calls with genuine empathy and compassion.
  • Organize and maintain notes using CRM software.
  • Perform other duties and responsibilities as assigned.

Benefits

  • 401(k)
  • 401(k) matching
  • AD&D insurance
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance
  • Excellent salary and benefits package.
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