Intake Specialist, RAPID

Center for Justice Innovation•New York, NY

11d•$52,000 - $64,500•Onsite

About The Position

The Center for Justice Innovation is hiring an Intake Specialist for Brooklyn Justice Initiatives’ Diversion team. Reporting to the Program Manager of Project Reset, this role primarily supports the Rapid Engagement Tier of the Rapid Access to Peers, Intervention, and Diversion Project (RAPID). The Intake Specialist is central to daily court operations, engaging participants at arraignment, conducting same-day intakes, preparing program completion letters, and escorting participants between court and nearby community-based programming sites. The role also supports same-day referrals and program engagement, with occasional work involving the High Utilizer Tier. Brooklyn Justice Initiatives operates in Kings County Criminal Court to offer alternatives to bail, fines, and jail sentences. Through RAPID, participants receive immediate access to services through either brief therapeutic or programmatic sessions or targeted stabilization plans addressing needs such as housing and mental health. The position is based in Brooklyn, New York, and is full-time, Monday through Friday, 9:00 a.m. to 5:00 p.m., with some required evening and weekend hours. The schedule may change based on program needs.

Requirements

Associate’s degree and one year of experience, or two to three years of experience in the criminal justice field as an equivalent.
Experience and/or comfort working with both adolescents and adults.
Ability to work collaboratively with colleagues, court personnel, and partner agencies in a high-pressure, fast-paced environment, including openness to constructive engagement with differing and sometimes competing perspectives.
Strong organization and commitment to systems, process, and data collection.
Excellent verbal and written communication skills.
Ability to work independently and self-motivation.
Experience and commitment to creating, promoting, and maintaining a respectful, inclusive, and anti-racist work environment.
Legally authorized to work in the United States at the time of application and throughout employment; the Center cannot sponsor or take over sponsorship of an employment visa.

Nice To Haves

Bachelor’s degree.
Experience in a court or criminal justice setting.
Knowledge of and/or lived experience related to the criminal justice system and its impacts.
Human services or customer service experience.
Bilingual Spanish-English ability.
Knowledge of community-based resources throughout New York City.

Responsibilities

Engage eligible participants appearing at arraignments at Kings County Criminal Court and/or the Red Hook Community Justice Center and explain the diversion option.
Conduct same-day intakes, explain program requirements and expectations, and determine suitability for group-based work or individualized sessions.
Escort participants between court, Brooklyn Justice Initiatives offices, and community partners to support same-day programming and access to services.
Support pre-arraignment outreach for court reminders and program explanations as needed.
Liaise with defense counsel and the district attorney’s office regarding participant attendance and timely communication.
Facilitate or co-facilitate group programming and case management sessions as needed.
Document participant participation and completion accurately and promptly for court stakeholders, including defense attorneys, prosecutors, and court staff.
Conduct intakes and assessments for the High Utilizer Tier as needed.
Maintain organized participant documentation, including intake assessments, HIPAA and consent forms, legal documents, and attendance records.
Maintain participant information in electronic databases and hard-copy files.
Track attendance, enter information into the internal case management system and shared databases, and ensure data quality and integrity.
Prepare and circulate program completion certificates and provide written and verbal updates to court stakeholders.
Support participant navigation between legal system partners and community programming.
Participate in team meetings, team-building activities, trainings, and court-based initiatives.
Assist with outreach and representation at community events, including occasional evening and weekend programming.
Perform other duties as needed to support program and departmental operations.