Intake Specialist- Evenings

DAYMARK RECOVERY SERVICES INC•Erwin, NC

12d•Onsite

About The Position

This position provides clinical intake assessments for medical and clinical appropriateness for admission to Good Hope Hospital. Communicates intake information to the on-call physician who makes the appropriate level of care decision. Works closely with business office, nursing and clinical staff as well as external parties to ensure timely admission of patients. Reports to the Director of Nursing.

Requirements

Strong psychosocial, clinical assessment skills.
Minimal supervision regarding use of time, able to prioritize work assignments.
Ability to communicate effectively with varied professions and clients/families.
Ability to make sound decisions in emergency situations.
Bachelor’s Degree from an accredited college or university in social work, counseling, psychology, mental health or related field required or registered nurse, in which, an associate’s degree or bachelor’s degree in nursing is required.
Associates Degree in Nursing is allowable with appropriate RN licensure.
One or more years of experience in mental/behavioral health working with individuals in a clinical capacity preferred or one or more years of experience as an intake clinician.
Great interpersonal and assessment skills as well as telephone etiquette and paging procedures.

Nice To Haves

Experience in managed care precertification process, level of care assessments and utilization preferred.
Experience in clinical interviewing, patient assessment, referral, treatment planning, communicating with external parties preferred.
Registered Nurse will be given priority hiring.
Experience will be given consideration in addition to required education.

Responsibilities

Facilitates intake, admission, and prior authorization process for incoming patients.
Reviews referrals, communicates with referral source and staffs each possible patient for admission with the on call physician.
Performs insurance benefit verification.
Provide information gathered to patient, their families, and appropriate internal staff.
Performs accurate and ongoing assessment of patients’ status in the admission process.
Facilitate communication regarding request for services that involves the assessment and referral process, intake into services, and appropriate follow up activity.
Schedules/complete pre-admission assessments and communicates recommendations to patients and their families.
Maintains all documentation involved within the admission process.
Participates in daily shift reports through in-person, virtual, or telephonic for Good Hope Hospital.
Provides crisis intervention consultation to all members of the team
All other duties as assigned by center/regional directors.