Intake Specialist - Home Medical Equipment Stanly FT Variable

American Addiction CentersAlbemarle, NC
$23 - $34Onsite

About The Position

The Intake Specialist - Home Medical Equipment role is a full-time position responsible for educating patients on the proper use of equipment and/or services, verifying insurance coverage, obtaining pre-certifications, researching reimbursement data for clean claims, and confirming equipment deliveries. This role requires strong communication skills and attention to detail to ensure accurate billing and patient satisfaction.

Requirements

  • High School Diploma or GED required.
  • 2 years' experience in a medical retail, medical office setting or equivalent combination of training, education, and experience.

Responsibilities

  • Educates patients on the proper use of equipment and/or services offered.
  • Verifies primary payers for coverage criteria and communicates any financial obligation to the customer.
  • Obtains initial pre-certification or authorization for prescribed equipment and/or services as dictated by patient's insurance.
  • Researches qualifying reimbursement data in effort to create initial clean claims for third party payers.
  • Confirms all deliveries of equipment and/or services in the billing system monthly.

Benefits

  • Comprehensive suite of Total Rewards
  • Competitive compensation
  • Generous retirement offerings
  • Programs that invest in your career development
  • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
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