Intake Specialist

Valiente Mott Injury AttorneysLas Vegas, NV
Onsite

About The Position

Valiente Mott Injury Attorneys is looking for a motivated, self-starter for our Las Vegas office to join our intake team. The position’s focus is to confidently present clear service information to potential clients with the goal of encouraging the decision to hire our firm. This requires strong communication skills both via phone, text, chat and e-mail, data entry, and other tasks related to potential case intake. Our Intake Specialists possess qualities that build relationships and are customer/client focused. They serve our potential clients and answer their inquiries. They are compassionate, understanding, and patient. We are looking for an individual who is outgoing, focused, and is able to manage a high volume and time sensitive workflow effectively and efficiently. Strong people skills are necessary. The position requires one to work both independently and within a team environment. This is a position for someone who is looking for a long term commitment with opportunities to grow.

Requirements

  • Excellent communication and people skills are essential.
  • Organized.
  • Able to work in a fast-paced environment.
  • Able to handle multiple tasks simultaneously.
  • Must reside in Nevada.

Nice To Haves

  • Plaintiff personal injury experience.
  • Bilingual in English and Spanish.

Responsibilities

  • Present clear service information to potential clients.
  • Encourage potential clients to hire the firm.
  • Communicate via phone, text, chat, and e-mail.
  • Perform data entry.
  • Handle tasks related to potential case intake.
  • Build relationships with potential clients.
  • Serve potential clients and answer their inquiries.
  • Manage a high volume and time sensitive workflow effectively and efficiently.
  • Work independently and within a team environment.

Benefits

  • 15 days paid vacation
  • Certain paid holidays
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 401k
  • Bonus Incentives
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