Intake Specialist

Valiente Mott Injury AttorneysLas Vegas, NV
Onsite

About The Position

Valiente Mott Injury Attorneys is looking for a motivated, self-starter for our Las Vegas office to join our intake team. The position’s focus is to confidently present clear service information to potential clients with the goal of encouraging the decision to hire our firm. This requires strong communication skills both via phone, text, chat and e-mail, data entry, and other tasks related to potential case intake. Our Intake Specialists possess qualities that build relationships and are customer/client focused. They serve our potential clients and answer their inquiries. They are compassionate, understanding, and patient. We are looking for an individual who is outgoing, focused, and is able to manage a high volume and time sensitive workflow effectively and efficiently. Strong people skills are necessary. The position requires one to work both independently and within a team environment. This is a position for someone who is looking for a long term commitment with opportunities to grow. Valiente Mott Injury Attorneys is a fast growing law firm with a supportive and fun-loving team. If you want to work in an environment where you can learn and grow, support an expanding business, and build a healthy culture, here is what you need to know to apply:

Requirements

  • Motivated, self-starter.
  • Strong communication skills (phone, text, chat, e-mail).
  • Data entry skills.
  • Customer/client focused.
  • Compassionate, understanding, and patient.
  • Outgoing and focused.
  • Able to manage a high volume and time sensitive workflow effectively and efficiently.
  • Strong people skills.
  • Able to work both independently and within a team environment.
  • Looking for a long-term commitment with opportunities to grow.
  • Plaintiff personal injury experience.
  • Organized.
  • Able to work in a fast-paced environment.
  • Able to handle multiple tasks simultaneously.

Nice To Haves

  • Bilingual in English and Spanish

Responsibilities

  • Present clear service information to potential clients.
  • Encourage potential clients to hire the firm.
  • Communicate via phone, text, chat, and e-mail.
  • Perform data entry.
  • Handle tasks related to potential case intake.
  • Build relationships with potential clients.
  • Serve potential clients and answer their inquiries.
  • Manage a high volume and time sensitive workflow effectively and efficiently.
  • Work independently and within a team environment.

Benefits

  • 15 days paid vacation
  • Certain paid holidays
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 401k
  • Bonus Incentives
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