Intake Specialist I

ACERTUS • Mission, KS

35d • $19 - $20

About The Position

As an Intake Specialist I, you are the engine behind accurate, timely document
processing. You’ll play a critical role in keeping our operations moving by
handling incoming documents, performing data entry, managing renewals, and
ensuring every item is logged, tracked, and processed with accuracy. This role
is perfect for someone who thrives in a structured environment, enjoys hands-on
work, and takes pride in getting the details right.

Schedule: Monday thru Friday 8:30am – 5:00pm

Pay: $19 - $20/hr based on experience

Requirements

• Proficiency in Microsoft Office, particularly Excel.
• Ability to learn and navigate multiple software systems.
• Strong attention to detail and organizational skills.
• Clear and professional written and verbal communication skills.
• Ability to manage repetitive tasks while maintaining accuracy.
• Ability to follow established procedures and handle sensitive materials responsibly.
• Ability to work independently with minimal supervision and collaborate effectively within a team.
• Comfortable performing light manual tasks such as opening packages, organizing documents, and operating mailroom equipment.

Responsibilities

• Receive, open, scan, and log incoming mail and packages using Excel and internal systems.
• Identify and log documents accurately for tasks including Plate Logs and New/Reject workflows.
• Prepare documents for OCR scanning by removing staples and organizing paperwork.
• Perform OCR processing and billing data entry using Abbyy software.
• Open, sort, and organize multi-state renewals in numerical order.
• Process and track FedEx returns using Excel, Zendesk, and Transtitle.
• Operate postage and folding machines and support daily mailroom operations.
• Generate expiring and GA reports using Excel and Transtitle.
• Inspect and manage empty FedEx packages.
• Support temporary tag view management within Zendesk and Transtitle.
• Perform other duties as assigned by management.

Benefits

• Medical, Dental and Vision Insurance benefits start on the 1st of the month following your start date.
• Company Paid Time Off
• 8 Company Paid Holidays
• 401(k) with auto-enrollment at 3% starts on the 1st of the month following your start date. (must be 21 years of age)
• Casual Dress Code

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed