Intake RN

UHSMADERA, CA
Onsite

About The Position

River Vista Behavioral Health, a new 128-bed facility overlooking the San Joaquin River, is seeking a forward-thinking and compassionate Intake/Admissions RN to join its Intake Department. This facility will provide high-quality behavioral health services and employ over 250 people. The Admissions RN is responsible for coordinating all admissions processes and acting as a liaison between referral sources, families, payors, physicians, and hospital personnel. The role involves processing inquiry and referral calls, responding to requests for information, conducting assessments, verifying insurance, triaging patients, entering data into the computer system, and completing all admission paperwork. Additionally, the Admissions RN will communicate effectively with patients, physicians, staff, referral sources, and managed care organizations to obtain precertification. This position offers an opportunity to work in a patient-care-focused environment with potential for career growth and advancement.

Requirements

  • Graduate from an accredited program of professional nursing required.
  • Currently licensed to practice by the California State Board of Nursing.
  • CPR certification.
  • Successful completion of Crisis Prevention Intervention (CPI) training (may be obtained during new hire orientation).
  • Excellent communication skills, i.e., verbal and written.
  • Ability to prioritize.
  • Ability to work well under periods of high stress and pressure.
  • Ability to multi-task and demonstrate critical thinking skills.
  • Demonstrates an understanding of funding entities.
  • Thorough knowledge of psychiatric services provided by the hospital.
  • Requires a basic understanding of computers; and accurate data entry skills.
  • Knowledge of insurance contracts and payors.
  • Knowledge of precertification for inpatient hospitalization.
  • Experience gathering and documenting medical and clinical information to assess and staff appropriately with physician.
  • Ability to triage for medical and psychiatric needs.
  • Working knowledge of DSM-V diagnostic criteria, mental status exam, and addiction and recovery field.
  • Excellent customer service skills as evidenced by supportive and constructive communication with all contacts including coworkers, patients, visitors, families and referral sources.
  • Ability to stand sit or walk up to six hours, sit for up to two hours.
  • Ability to move frequently is required in the delivery of patient care.
  • Visual acuity is needed for accurate reading of patient charts and for demonstrating activities or assisting patients in activities.
  • Ability to spend 20% of the workday outdoors in temperatures varying form 30°-100°F and 80% of the work day indoors in temperatures varying from 60°-85°F.
  • Ability to occasionally push/pull wheeled carts from 200 Ibs. (i.e., crash cart, EKG machine, patient on stretchers or in wheelchairs).
  • Ability to frequently lift and carry up to 10 Ibs.. (i.e. juices, charts, patient's belongings) and occasionally lift and carry up to 100 Ibs. (a patient).
  • Ability to frequently reach above, at or below shoulder height (obtain supplies, reach in cabinets, use refrigerator), kneel, bend, stoop, turn, twist.
  • Ability to frequently handle, through gross and fine manipulations, simple grasping, twisting and fingering of small objects (telephone buttons, thermometers with both hands).
  • Ability to operate a van in a safe manner.
  • Ability to see well enough to read written material and discern a variety of odors.
  • Ability to occasionally handle hazardous/infectious waste.
  • Ability to work in an environment where the noise level is frequently high; where chemicals are frequently used for cleaning; where mechanical and electrical hazardous may be occasionally present; and where dust, mist and steam are frequently generated in housekeeping task.
  • A strong knowledge of The Joint Commission, HCFA, OSHA regulations, and patient rights standards and all other applicable federal and state laws and regulations governing mental health care facilities.

Nice To Haves

  • Bachelor's Degree preferred.
  • One (1) to three (3) years of a behavioral health-care facility experience.

Responsibilities

  • Coordination of all admissions processes.
  • Serve as liaison to referral sources, families, payors, physicians, and hospital personnel involved with each admission.
  • Process inquiry and referral calls.
  • Respond to requests for hospital and program information, assessment, and possible admission.
  • Verify insurance.
  • Triage patients.
  • Complete assessments.
  • Enter calls and admissions in computer.
  • Complete all admission paperwork with patient.
  • Effectively communicate with patients, physicians, staff, referral sources and managed care organizations to obtain precertification.
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