Intake Registered Nurse- Full Time- Night Shift

Summit BHC•Raleigh, NC

1d•Onsite

About The Position

The Intake Registered Nurse performs daily patient intake and admissions operations, which may include screening, financial counseling, insurance verification, and assessment at or outside the facility, depending on patient or hospital needs. The nurse screens and assesses admissions for clinical and medical appropriateness and communicates findings to a physician, who makes admission and level-of-care decisions. The role works closely with business office, nursing, and clinical staff, as well as external parties, to support timely admissions and respond to admission inquiries. The position facilitates admissions and assessment for incoming patients, conducts initial evaluations, initiates integrated assessments, and documents patient symptoms, functioning, and needs. It may also provide call center coverage, including answering phones, processing admission requests, reviewing and accepting patients, verifying insurance, and assisting with insurance pre-certifications during high-volume periods. The nurse gathers external medical documentation before admission, obtains initial pre-authorization, reviews charts for medical necessity, and staffs referrals and assessments with physicians to obtain orders, recommendations, and DSM-V diagnoses when appropriate. The nurse communicates treatment recommendations and coordinates with treatment teams, advocates for the lowest level of care consistent with patient needs, and coordinates admissions and transfers between facility levels of care. Responsibilities also include insurance benefit verification and communicating gathered information to patients, families, and appropriate staff; accurate and thorough documentation; and responding to facility inquiries within policy timeframes. The nurse may administer medications under physician orders and psychiatrist supervision, educate patients about side effects, monitor lab results and medication compliance, maintain medication accountability and security, and complete adverse drug reaction forms. Other duties may be assigned, including assisting on the patient unit. This is an onsite, individual-contributor position at Raleigh Oaks Behavioral Health in Garner, North Carolina. The role is full-time and the listed schedule is night shift.

Requirements

Graduation from an accredited school of nursing.
Current, valid RN license from the state or a compact state, where applicable.
Experience in clinical interviewing, patient assessment, referral, treatment planning, and communicating with external review organizations or comparable entities.
Experience in managed care pre-certification, level-of-care assessments, and utilization.
Strong interpersonal, interviewing, and assessment skills.
Telephone etiquette and paging procedure skills.
CPR and de-escalation and restraint certification; training is available upon hire and offered by the facility.

Nice To Haves

Bachelor of Science in Nursing (BSN).
One or more years of experience in mental health or substance use disorder admissions.
First aid, where required by state or facility requirements.

Responsibilities

Facilitate admissions and assessment processes for incoming patients, including initial evaluations and integrated assessments.
Document patient symptoms, functioning, needs, and other required patient information accurately and thoroughly.
Collaborate with facility medical and psychiatric staff to develop appropriate recommendations and admissions, and communicate projected admissions to designated internal representatives.
Provide additional call center coverage by answering phones, processing admission requests, reviewing and accepting patients, verifying insurance, and assisting with insurance pre-certifications during high-volume periods.
Gather external medical admission documentation and secure initial treatment and admission pre-authorization before patient admission.
Review patient charts for medical necessity and staff referrals and assessments with physicians to obtain orders, recommendations, and DSM-V diagnoses when appropriate.
Communicate treatment recommendations and coordinate with other treatment teams.
Perform insurance benefit verifications and share the information with patients, families, and appropriate facility staff.
Advocate for the lowest level of care consistent with patient needs and coordinate admissions and transfers between levels of care within the facility.
Respond to facility and admission inquiries within facility policy timeframes.
Facilitate the response to requests for services, including initial response, assessment and referral, level-of-care designation, initiation or admission into services, and follow-up activity.
May administer medications according to physician orders and applicable hospital and licensing agency protocols, educate patients about side effects, assess medication education effectiveness, monitor compliance and lab results, and adjust medications under psychiatrist supervision as needed.
May maintain accountability for medication administration, recording, control, and security, including narcotics; complete Adverse Drug Reaction forms as needed; and maintain knowledge of common psychiatric medications.
Perform other duties as assigned, including assisting on the patient unit.