Intake Receptionist 4pm-1130pm M-F

Reno Behavioral Healthcare Hospital•Reno, NV

3d•Onsite

About The Position

The Receptionist is responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, flow of correspondence, as well as additional clerical duties. This role involves greeting and directing visitors and patients, taking messages, providing information to callers, and assisting the Intake Department with patient data entry and forms. The position also supports other departments with various clerical tasks.

Requirements

High school degree or GED
Proficiency with software and/or equipment (Microsoft Office applications including Outlook, Word, Excel and PowerPoint) required.
Strong organizational skills with ability to prioritize projects, work relatively independently, manage multiple tasks, and meet deadlines
Excellent verbal, interpersonal and written communication skills
Ability to work with people with a variety of background and educational levels
Ability to work independently and as part of a team
Good judgment, problem solving and decision-making skills

Nice To Haves

Experience with Mental health preferred
One (1) year PBX and/or receptionist experience strongly preferred

Responsibilities

Answers telephones and directs the caller to the appropriate employee, transferring calls to voice mail when necessary.
Greets and directs visitors and patients in the lobby area.
Takes and retrieves messages for various personnel.
Provides callers with information such as company address, directions, fax and phone numbers, and website.
Receives, sorts, and forwards incoming mail.
Provides assistance to the Intake Department with patient data entry and forms.
Assists with other related clerical duties for other departments.