Intake Coordinator

Catholic Charities of the Archdiocese of Chicago•Chicago, IL

17d•Onsite

About The Position

Catholic Charities of the Archdiocese of Chicago partners with mission-driven people and organizations across Cook and Lake counties to witness a message of mercy and hope to a world in need by improving lives and nourishing spirits; strengthening and empowering people, families, and communities; and committing to being present to our times through the eyes of faith. The Intake Coordinator involves assessing client eligibility, assisting with housing needs, conducting apartment inspections, coordinating rent renewals, transporting clients, collecting rent, maintaining accurate records, participating in community outreach, and complying with relevant laws and regulations.

Requirements

Bachelor's Degree in Arts/Sciences (BA/BS) in a related field of study
1-3 years relevant of experience
Computer Proficiency (Microsoft Office-Word, Excel, Teams, PowerPoint)
Must have great organization and communication skills
Background check
DMV check
Driver's license
Automobile Insurance
Reliable Vehicle

Nice To Haves

3-5 years of relevant experience

Responsibilities

Assess prospective clients for program eligibility through receipt of internal and external referrals. Responsible for collecting and reviewing all documentation to determine program eligibility.
Responsible for apartment inspections to ensure apartments are safe and in compliance with Housing and Urban Development Housing Quality Standards.
Transport clients to view potential apartments and assisting with obtaining and maintaining basic household furnishings as needed.
Assist clients with coordination of rent renewals and advocate for clients to resolve any landlord-related issues.
Responsible for calculating client rent and collecting the rent on a monthly basis.
Responsible for annual lease renewal and inspection to ensure apartment is safe in compliance with HUD standards.
Meets with client as required by program or based on client needs.
Responsible for maintaining up to date and accurate client files, case notes and databases, as required by organization/programmatic polices ad procedures, professional standards, external requirements of all relevant regulatory and licensing or accrediting bodies.
Know and comply with the laws and regulations relevant to the position and services.
Work collaboratively and/or coordinates with staff, other departments and outside vendors.
Participate in community outreach to obtain additional resources for clients.
Engage in ongoing learning, training, and skill development, seeking and applying feedback to continuously improve performance and contribute to team and organizational success.
Essential functions include all other duties and responsibilities as assigned.