Intake Coordinator - Toms River, NJ
About The Position
Local Infusion is seeking an Insurance & Intake Coordinator, referred to as an "Infusion Guide," who is passionate about improving infusion therapy care. This role is crucial for the company's growth, involving detailed referral and intake coordination, and providing excellent customer and physician service to ensure patients receive the highest level of care. This is a Full-Time, onsite position primarily based in Toms River, NJ, with a schedule of Monday to Friday, 9:00 AM to 5:30 PM. The ideal candidate will have experience with medical charts and insurance pre-authorizations, and will be at the forefront of healthcare innovation with predictable hours, autonomy, and a manageable workload.
Requirements
- Health Care Experience Required
- Insurance Prior Authorization Experience
- Medical Terminology Experience
- Overall Medical Insurance Experience
- Ability to quickly grasp new apps
- Experience and strong familiarity utilizing Electronic Health Records (EHR) systems
Nice To Haves
- Prior Experience in Infusion is Preferred
- Passion for Patient Care, and Delivering Exceptional Patient Experiences
Responsibilities
- Handle all aspects of the infusion referral process; obtaining authorizations, financial counseling, benefit investigation
- Liaison with referring providers to obtain documentation necessary for treatment, and communicate status of their patients
- Communicate referral process and status to patients in a customer-centric way
- Openly communicate with referring/prescribing providers
- Assist in maintaining medical inventory and office supplies
Benefits
- Medical, dental, and vision insurance through our employer plan
- Short and long-term disability coverage
- 401(k) with company match
- 15 Days PTO
- Competitive paid parental leave and flexible return to work policy
- Professional development opportunities
- Quarterly bonus based on metrics
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
