Intake Coordinator

Jet Health Inc•Fort Worth, TX

just now•Onsite

About The Position

Jet Health, Inc./Klarus Home Health is seeking a full time Intake Coordinator to join our team in our Fort Worth, TX office. The Intake Coordinator will be responsible for the timely coordination of the referral process including the review/response/coordination of care for patients referred to Klarus Home Health/Jet Health, Inc.

Requirements

Education: High School graduate or equivalent, with preference for graduates of accredited vocational/practical nursing schools.
Licensure: Current state license as a Licensed Vocational/Practical Nurse or a multi-state license under the National Nurse Licensure Compact, preferred
Skills: Compassionate nature, ability to work independently, good communication, reliability, and organizational skills.

Nice To Haves

Current state license as a Licensed Vocational/Practical Nurse or a multi-state license under the National Nurse Licensure Compact

Responsibilities

Coordinating the referral process for patients referred to Klarus Home Health/Jet Health, Inc.
Monitoring, reviewing, and responding to patient referrals.
Developing referral relationships within the community.
Interacting with facility representatives, discharge planners, and other agencies to facilitate care initiation.
Conducting reverse marketing in coordination with the Business Development Leader.
Compiling patient information from referral sources.
Entering referrals into Homecare Homebase.
Coordinating care with nursing supervisors and the interdisciplinary team.
Providing effective communication to patients, staff, and other healthcare professionals.
Serving as the first line of customer service.
Maintaining accurate records on referral sources and patient status.
Performing reverse marketing to reinforce messaging.
Meeting assigned key performance indicators (KPIs).
Coordinating with other departments for insurance verification and authorization.
Participating in department in-service trainings and QAPI program.
Compliance with company policies, procedures, and regulatory mandates.
Proficiency with electronic medical records systems.
Attendance at required meetings and in-services.
Protection of confidential information.
Positive internal and external customer service relationships.
Effective planning, organization, and productivity.