Intake Coordinator

Brightli•Quincy, IL

14h•$16 - $19•Onsite

About The Position

Are you highly organized and customer-focused? Do you want to make a positive impact in the lives of individuals and families navigating behavioral health services? Join our team as an Intake Coordinator ! As an Intake Coordinator, you’ll be the first point of contact for clients and referral sources, ensuring a smooth, efficient intake and referral process. You’ll verify insurance, complete intake documentation, schedule appointments, and maintain compliance with internal policies and external regulations. Our ideal candidate thrives in a fast-paced environment, demonstrates compassion, and excels in communication and organization. Position Perks & Benefits: Paid time off: full-time employees receive an attractive time off package to balance your work and personal life Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more Top-notch training: initial, ongoing, comprehensive, and supportive Career mobility: advancement opportunities/promoting from within Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness Brightli is on a Mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace. We are an Equal Employment Opportunity Employer. Preferred Family Health Care is a Smoke and Tobacco Free Workplace.

Requirements

High school diploma or equivalent required
Prior experience in medical office administration, intake, or front-desk support preferred

Responsibilities

Welcome clients and gather required information at the point of intake
Verify insurance coverage and benefits; ensure financial clearance
Schedule appointments for consultations, assessments, and follow-up care
Accurately complete intake and admission paperwork
Maintain up-to-date census information using Bed Board
Enter client/patient demographic and clinical information into the EHR
Communicate effectively with referral sources and internal departments
Address client concerns and coordinate appropriate resolutions
Maintain organized client charts and perform clerical support duties
Ensure compliance with regulatory and accreditation standards
Participate in cross-location collaboration and support as needed
Other duties as assigned

Benefits

29 Days of PTO
Pay $16.00 - $19.00
Eligibility for HRSA Loan Repayment eligibility requirement
Employee benefits package - health, dental, vision, retirement, life, & more
Competitive 403(b) Retirement Savings Plan – up to 5% match for Part-Time and Full-Time employee
Company-paid basic life insurance
Emergency Medical Leave Program
Flexible Spending Accounts – healthcare and dependent child-care
Health & Wellness Program
Employee Assistance Program (EAP)
Employee Discount Program
Mileage Reimbursement ( when applicable )
Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
Top-notch training: initial, ongoing, comprehensive, and supportive
Career mobility: advancement opportunities/promoting from within
Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness