Intake Coordinator
About The Position
TCT is a growing, therapist-owned and operated company providing exceptional Physical Therapy, Occupational Therapy, and Speech Therapy services in home and assisted living settings. We are committed to fostering a close-knit, supportive culture while delivering compassionate, high-quality care that restores independence for our clients. At TCT, you’ll enjoy competitive pay, flexible scheduling, and the opportunity to grow within a rewarding and professional healthcare environment. Our core values — Tailored, Transformative, Transparent, Compassion, Care, and Community (T’s & C’s) — guide everything we do. We are seeking a dedicated and detail-oriented Intake Coordinator with at least one year of medical administrative experience to join our growing team. This role is essential to daily operations and serves as a central communication hub between therapists, patients, families, and physician offices. The ideal candidate is organized, professional, and thrives in a fast-paced healthcare setting.
Requirements
- Minimum 1 year of medical office or healthcare administrative experience required.
- Strong organizational, clerical, and time-management abilities with exceptional attention to detail.
- Professional phone etiquette and excellent verbal and written communication skills.
- Proficiency in Google Suite (Docs, Sheets, Forms) required.
- Reliable, proactive, and able to thrive in a fast-paced, team-oriented environment.
Responsibilities
- Receive and document verbal orders from physician offices
- Manage, process, and upload incoming referrals
- Communicate effectively with therapists, patients, families, and healthcare providers
- Answer inbound calls and place outbound calls to physician offices
- Prepare, receive, and distribute faxes
- Create and format letters, memos, and other correspondence
- Upload signed documents and maintain accurate patient records
- Monitor and respond to emails, routing messages appropriately
- Maintain and update spreadsheets using Google Suite tools
Benefits
- Medical, dental, vision, and supplemental benefits (eligible after 30 days).
- 401(k) with company match (eligible after 90 days).
- Six major paid holidays (eligible after 90 days).
- Flexible scheduling and paid time off.
- On-the-job training and opportunities for advancement.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
