Intake Coordinator
About The Position
Easterseals Florida is seeking a dynamic, organized, and detail-oriented individual for the position of Intake Coordinator for our Treasure Coast Early Steps Program in West Palm Beach. Our program serves children from birth to age 3 with developmental delays. The Intake Coordinator serves as the initial point of contact for the Early Steps program. The Intake Coordinator is responsible for supporting the program by completing intake duties for every family referred to our program and ensuring the information is entered correctly data into the Early Steps Data System. What we offer: Live and on demand Professional Development opportunities Medical, Dental, and Vision Plans Paid Holidays, Vacation, Sick, and Personal Time Employee Assistance Program Several Supplemental Insurance Policies 403B Savings Plan Easterseals Cares Wellness Program Work Life Balance The Opportunity to Make a Difference in the Community and the Organization
Requirements
- A high school diploma or general education degree (GED)
- Prior experience with medical intakes preferred
- Excellent customer service skills
- High degree of accuracy, attention to detail and organizational skills
- Ability to communicate effectively, both orally and in writing
- Strong computer skills including experience using Microsoft Office products and database systems
- Ability to accurately enter data into a computer database system (fast and accurate typing/keyboarding skills)
- An energetic and professional individual who will promote a positive, respectful and team-based environment
Responsibilities
- Contact families referred into the program, ensuring all callbacks are made promptly
- Explain program and philosophy of the Early Steps Program for inquires
- Obtain and verify all required intake data and insurance information
- Enter and maintain intake family’s demographic information in Early Steps Data System, insuring accuracy and avoiding duplication
- Schedule evaluation appointments, process appointment cancellations and reschedules, and monitor appointment timeline compliance
Benefits
- Live and on demand Professional Development opportunities
- Medical, Dental, and Vision Plans
- Paid Holidays, Vacation, Sick, and Personal Time
- Employee Assistance Program
- Several Supplemental Insurance Policies
- 403B Savings Plan
- Easterseals Cares Wellness Program
- Work Life Balance
- The Opportunity to Make a Difference in the Community and the Organization
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
