Intake Coordinator | FULL TIME + BENEFITS | Home Health Care

VNA of Florida•Stuart, FL

17h•Onsite

About The Position

The Visiting Nurse Association of Florida is a Service Driven organization that prides itself in Excellence. We seek Motivating professionals who will join our Committed team. Our ideal Intake Coordinator candidate will possess excellent communication skills while providing the highest level of customer service to internal and external customers. Every VNA of Florida employee is expected to be a valuable team player by taking the initiative to solve problems quickly and effectively. Our quality of work is paramount, so each applicant must have a strong eye for detail with a strong work ethic. As the Intake Coordinator you will be responsible for monitoring all or our electronic referral systems and entering the patients demographics and insurance information into our Homecare Homebase electronic medical records system. You will work closely with our scheduling team and support them when scheduling our clinical staff and help maintain, monitor patient and caregiver schedule to ensure compliance to physician orders, performed visits, and received documentation. You will be responsible for providing clerical support for the Nursing Supervisor. Field incoming telephone calls, assess importance and either handles the matter or refers to the appropriate resource. Monitor and process documentation of visits to patients being serviced by the VNA.

Requirements

Excellent communication skills
Ability to provide the highest level of customer service
Valuable team player
Initiative to solve problems quickly and effectively
Strong eye for detail
Strong work ethic

Nice To Haves

Intake experience
Home Health experience
Scheduling/Coordinating Employee experience
Medical Office experience

Responsibilities

Monitor all electronic referral systems.
Enter patient demographics and insurance information into Homecare Homebase electronic medical records system.
Work closely with the scheduling team and support them in scheduling clinical staff.
Maintain and monitor patient and caregiver schedules to ensure compliance with physician orders, performed visits, and received documentation.
Provide clerical support for the Nursing Supervisor.
Field incoming telephone calls, assess importance, and handle or refer to the appropriate resource.
Monitor and process documentation of visits to patients.