Intake Coordinator - Mendham, NJ
About The Position
Local Infusion is the fastest growing infusion provider in the United States, with a mission to transform the specialty infusion provider industry. By providing both exceptional, patient-centered care and proprietary, AI-driven technology, Local Infusion accelerates access, simplifies workflows, and improves outcomes for everyone in the infusion journey. Clinicians can spend less time on paperwork and more time with patients. The Infusion Guide will contribute to the company’s growth through detailed referral and intake coordination along with excellent customer and physician customer service. The Infusion Guide will make sure our patients receive the highest level of care possible in infusion therapy. This role will be primarily based in Mendham, NJ and work M-F, 9:00 - 5:30pm. The ideal candidate will have prior experience reading medical charts and working on insurance pre-authorizations. The Infusion Guide role is perfect for those wishing to remain at the forefront of healthcare innovation, while having predictable hours, autonomy, and a manageable workload.
Requirements
- Health Care Experience Required
- Insurance Prior Authorization Experience
- Medical Terminology Experience
- Overall Medical Insurance Experience
- Ability to quickly grasp new apps
- Experience and strong familiarity utilizing Electronic Health Records (EHR) systems
Nice To Haves
- Prior Experience in Infusion is Preferred
- Passion for Patient Care, and Delivering Exceptional Patient Experiences
Responsibilities
- Handle all aspects of the infusion referral process; obtaining authorizations, financial counseling, benefit investigation
- Liaison with referring providers to obtain documentation necessary for treatment, and communicate status of their patients
- Communicate referral process and status to patients in a customer-centric way
- Openly communicate with referring/prescribing providers
- Assist in maintaining medical inventory and office supplies
Benefits
- Medical, dental, and vision insurance through our employer plan
- Short and long-term disability coverage
- 401(k) — as an early-stage startup, and we match!
- 15 Days PTO — and we want you to take it!
- Competitive paid parental leave and flexible return to work policy.
- Professional development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
