Intake Coordinator - Full Time
About The Position
The primary function of the hospice intake coordinator is to facilitate the referral intake process, coordinate care with the interdisciplinary team, the patient, their family, and the referral source. At Luminos Hospice, our mission is to facilitate the best end-of-life experience through the happiest employees. As a locally owned and operated, employee-driven, and innovative company, we reflect a genuine commitment to our community. We live here, work here, and love here. Our Core Culture at Luminos Hospice prioritizes supporting, nurturing, and committing to our employees' welfare. We cultivate an environment that mirrors our steadfast dedication to providing exceptional end-of-life care, resonating through our team's growth and support. Our EPIC Values: Empowerment: We celebrate autonomy and trust in your expertise. Positivity: Have an attitude of gratitude. Integrity: Always do the right thing. Community: We live here, we work here and we love here.
Requirements
- High school diploma or equivalent.
- Excellent organizational and time-management skills.
- Strong communication and interpersonal skills.
- Proficiency in scheduling software and electronic health records (EHR) systems.
- Ability to work independently and as part of a team.
- Compassionate and empathetic demeanor towards patients and families.
- Reliable transportation and valid auto liability insurance.
Nice To Haves
- Hospice/Home Health experience preferred.
Responsibilities
- Receives and appropriately documents new referrals in a timely manner.
- Participates in coordinating care with Nursing Supervisors, patients, and the Interdisciplinary Group/ Team.
- Provides effective communication to patients, staff members, other health care professionals, and referral sources.
- Responds to the Hospice’s and patient needs in a professional and creative manner.
- Demonstrates commitment, professional growth, and competency.
- Participates in the Hospice’s sponsored in-service trainings.
- Participates in the Hospice’s QAPI program.
- Promotes the Hospice’s philosophy and administrative policies to ensure quality of care.
Benefits
- Medical, Dental, Vision, Accident, Critical Illness, Pet plans available
- Disability plans available
- Employer paid Life Insurance
- HSA and FSA plans
- Mileage reimbursement
- 160 hours of PTO annually plus 9 paid Holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
