Intake Coordinator – Must Have Home Health Experience

Dependable Nurses • Phoenix, AZ

6h • Onsite

About The Position

At Dependable Nursing, we’re more than a healthcare company — we’re a team dedicated to helping patients transition safely and confidently from hospital to home. We are currently seeking an experienced, detail-oriented Intake Coordinator to support our Phoenix, Arizona home health operations. This role is ideal for someone who thrives in a fast-paced healthcare environment, communicates with confidence, and takes pride in accuracy, follow-through, and compassionate service. As an Intake Coordinator, you will be one of the first points of contact in a patient’s home health journey. Your coordination, attention to detail, and communication skills will help ensure patients receive the care, services, and support they need — when they need it. You will serve as a key connection between hospitals, physicians, families, insurance providers, and our clinical care team.

Requirements

• Previous home health experience
• Strong understanding of medical terminology and EMR systems
• Excellent attention to detail and organizational skills
• Strong communication skills with patients, families, providers, and internal teams
• Ability to work independently while contributing to a supportive team environment
• Flexible, adaptable, and comfortable in a fast-paced setting

Nice To Haves

• Experience with WellSky/Kinnser preferred
• Associate’s or Bachelor’s degree in a healthcare-related field
• Experience with insurance verification and authorizations
• Bilingual skills are a plus

Responsibilities

• Manage the intake process from start to finish
• Collect and organize patient medical, insurance, and personal information
• Coordinate with hospitals, clinics, physicians, and referral sources
• Help ensure smooth transitions into home health care
• Assess patient needs and match them with appropriate services, treatments, and equipment
• Verify insurance coverage and assist with authorizations
• Maintain accurate electronic medical records and ensure documentation is complete and compliant
• Serve as a compassionate resource for patients and families throughout the intake process

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree