BWH Intake Coordinator PHP FT
About The Position
• Facilitates admissions to the partial hospital by interacting with potential patients and performing triage, assessment, and intake procedures. • Interviews prospective clients and their families to collect additional clinical history and to provide information. • Verifies insurance benefits, gets authorizations for levels of care, and handles billing. • Communicates with other individuals and departments within the hospital structure to facilitate admissions. • Maintains census by coordinating successful admissions to inpatient programs. • Any other duties as assigned by supervisor
Requirements
- Excellent communication, customer service, and time management skills.
- Strong Microsoft Office skills (Outlook, Excel)
- Ability to assess a client’s hospital needs through conversation with referral source.
- Understanding of mental illness, common diagnoses and behaviors.
- Ability to maintain a calm and respectful demeanor when handling difficult people or situations.
- High School diploma or GED required.
- One year office experience preferred.
Nice To Haves
- Bachelor’s degree in a human services field preferred.
Responsibilities
- Facilitates admissions to the partial hospital by interacting with potential patients and performing triage, assessment, and intake procedures.
- Interviews prospective clients and their families to collect additional clinical history and to provide information.
- Verifies insurance benefits, gets authorizations for levels of care, and handles billing.
- Communicates with other individuals and departments within the hospital structure to facilitate admissions.
- Maintains census by coordinating successful admissions to inpatient programs.
- Any other duties as assigned by supervisor
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
