Intake Coordinator

WORKING NURSES HEALTHCARE•Margate, FL

7d•Onsite

About The Position

The primary responsibility for the Intake Coordinator is to review and process all incoming referrals timely and accurately including Medicare and other insurance eligibility verifications and facilitate the coordination of the Start of Care.

Requirements

At least 1 years’ experience as an Intake Coordinator in a home health setting required.
Excellent communication and interpersonal skills
Ability to multitask and manage high-volume workloads
Ability to handle stress & work in fast-paced environment with a high level of accuracy
Strong computer skills, including database management and Microsoft Office with proficiency in Excel

Nice To Haves

Proficiency with electronic medical records software (Kan Time) a plus
Bi-lingual strongly preferred

Responsibilities

Receive and review referrals from physicians, case managers, Area managers and other referral sources.
Establish and maintain positive relationships with referral sources, responding to their requests and concerns timely and professionally.
Manage all aspects of the patient intake process in a timely manner
Responsible for obtaining accurate referral information
Request verification of insurance benefits and authorizations from the Authorizations Dept.
Coordinate with scheduling department to initiate home health services.
Maintain accurate and up-to-date patient records in EMR
Serve as the main point of contact during the intake process and provide updates as necessary.
Answering phone calls, handling a variety of administrative tasks within the office environment