Intake Coordinator -Alexandria, VA

Local Infusion•Alexandria, VA

17h•Onsite

About The Position

Local Infusion is seeking an Insurance & Intake Coordinator, referred to as an "Infusion Guide," who is passionate about advancing infusion therapy care. This role is crucial for the company's growth, involving detailed referral and intake coordination, and providing excellent customer and physician service to ensure patients receive the highest level of care. This is a Full-Time, onsite position based in Alexandria, VA, with a schedule of Monday-Friday, 8:00 AM to 4:30 PM. The ideal candidate will have experience with medical charts and insurance prior authorizations. This role offers predictable hours, autonomy, and a manageable workload, making it ideal for those wanting to stay at the forefront of healthcare innovation.

Requirements

Passion for Patient Care, and Delivering Exceptional Patient Experiences
Health Care Experience Required
Prior Experience in Infusion is Preferred
Insurance Prior Authorization Experience
Medical Terminology Experience
Overall Medical Insurance Experience
Ability to quickly grasp new apps
Experience and strong familiarity utilizing Electronic Health Records (EHR) systems

Nice To Haves

Prior Experience in Infusion is Preferred

Responsibilities

Handle all aspects of the infusion referral process, obtaining authorizations, financial counseling, benefit investigation
Liaison with referring providers to obtain documentation necessary for treatment, and communicate status of their patients
Communicate referral process and status to patients in a customer-centric way
Openly communicate with referring/prescribing providers
Assist in maintaining medical inventory and office supplies