Intake Coordinator

Angels of Care Pediatric Home Health•Howe, TX

26d•Onsite

About The Position

As an Intake Coordinator, you will help manage new patient referrals, gather required information, verify insurance benefits, coordinate intake scheduling, and support a smooth start of care for new clients. This position serves as a key point of contact for families, referral sources, healthcare providers, insurance companies, and internal care teams throughout the patient intake and onboarding process. This role is a ideal for someone with experience in healthcare administration, patient access, referral coordination, insurance verification, scheduling, medical office support, or care coordination who enjoys helping families, staying organized, and keeping important processes moving.

Requirements

High school diploma or equivalent required
Prior experience in an administrative, healthcare, medical office, patient access, referral coordination, scheduling, or insurance verification role preferred
Excellent communication, follow-up, and organizational skills
Strong attention to detail and ability to manage multiple priorities
Proficiency with Microsoft Office, including Excel, Word, and Outlook

Nice To Haves

Bilingual in Spanish preferred (not required)

Responsibilities

Handle new patient referrals from hospitals, doctor’s offices, case managers, and other referral sources.
Collect and verify information for new pediatric home health patients.
Screen inquiry calls and follow up with families or referral sources to schedule intakes.
Verify insurance benefits, including Medicaid and private insurance.
Coordinate with case managers, clinical teams, and internal departments to assign and complete intakes.
Maintain accurate documentation and follow established intake protocols.
Support new client onboarding by ensuring all required paperwork and information are completed.
Communicate with families, internal staff, and community healthcare partners to help coordinate a timely start of care.