Intake Coordinator - Mt. Laurel, NJ
About The Position
We are Local Infusion, the fastest growing infusion provider in the United States, with a mission to transform the specialty infusion industry. We provide exceptional, patient-centered care and proprietary, AI-driven technology to accelerate access, simplify workflows, and improve outcomes. Clinicians can spend less time on paperwork and more time with patients. Every patient and care team is fully supported. We are looking for an Insurance & Intake Coordinator, an "Infusion Guide," who is passionate about raising the bar in infusion therapy care. This role will contribute to the company’s growth through detailed referral and intake coordination along with excellent customer and physician customer service, ensuring patients receive the highest level of care possible in infusion therapy. This is a Full-Time, onsite position primarily based in Mt. Laurel, NJ, working Monday-Friday, 8 am - 4:30 pm. The ideal candidate will have prior experience reading medical charts and working on insurance pre-authorizations. This role offers predictable hours, autonomy, and a manageable workload.
Requirements
- Passion for Patient Care, and Delivering Exceptional Patient Experiences
- Health Care Experience Required
- Insurance Prior Authorization Experience
- Medical Terminology Experience
- Overall Medical Insurance Experience
- Ability to quickly grasp new apps
- Experience and strong familiarity utilizing Electronic Health Records (EHR) systems
- Documentation of a negative TB test (within the last two years)
- Current BLS certification
Nice To Haves
- Prior Experience in Infusion is Preferred
- Hepatitis B and influenza vaccination records are also requested as part of the onboarding process.
Responsibilities
- Handle all aspects of the infusion referral process; obtaining authorizations, financial counseling, benefit investigation
- Liaison with referring providers to obtain documentation necessary for treatment, and communicate status of their patients
- Communicate referral process and status to patients in a customer-centric way
- Openly communicate with referring/prescribing providers
- Assist in maintaining medical inventory and office supplies
Benefits
- Salary starting at $25/hr + quarterly bonus based on metrics
- Medical, dental, and vision insurance through our employer plan
- Short and long-term disability coverage
- 401(k) with match
- 15 Days PTO
- Competitive paid parental leave and flexible return to work policy
- Professional development opportunities
- Dedicated 6 week training plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
