Intake Coordinator

Vital Care of Meridian • Shreveport, LA

33d • Onsite

About The Position

Vital Care is a premier pharmacy franchise business with franchises serving a wide range of patients, including those with chronic and acute conditions. Since 1986, our passion has been improving the lives of patients and healthcare professionals through locally-owned franchise locations across the United States. We have over 100 franchised Infusion pharmacies and clinics in 35 states, focusing on the underserved and secondary markets. We know infusion services, and we guide owners along the path of launch, growth, and successful business operations. The Intake Coordinator has several supportive roles within the franchised pharmacy. This job summary describes various administrative and clerical roles that may be referred to by many job titles within the home infusion pharmacy.

Requirements

• Proven knowledge and skill in utilizing MS Office suite of software and pharmacy applications.
• Good interactive skills with employees, referral sources, supervisors, and consumers.
• Must have a high school diploma or equivalent.
• Must be 18 years of age.
• Licensed Nurse.
• Registered with the State Board of Nursing.

Responsibilities

• Identifies potential home infusion patients by communicating with stakeholders within the facility (e.g., social work, discharge planning).
• Explains insurance benefit verification and any estimated deductibles and copayments to the patient and/or family.
• Completely and accurately fill in required forms during referral intake for proper billing and documentation of care.
• Intake referrals and process through completion.
• Uploads referral information to corporate.
• Input necessary information into Vital Systems for benefits retrieval.
• Coordinate with home health patient admission and/or labs required and send orders if needed.
• Complete new patient paperwork for admission.
• Update calendar for maintenance of delivery schedules and coordinate deliveries and infusions in infusion suites.
• Document all correspondence in Caretend progress notes.
• Establish and maintain charts to ACHC specifications.
• Coordinate with home health concerning order changes, labs, patient updates, nursing notes, etc.
• Conduct necessary patient follow-ups.
• Discharge patients when therapy completed and enter into CareEnds.
• Assist elsewhere in the office as needed.
• Be willing to learn new things and take on new responsibilities.
• Act as a backup to the Nurse Manager/liaison when needed.

Benefits

• Comprehensive medical, dental, and vision plans
• Flexible spending accounts
• Health savings accounts
• Paid time off
• Personal days
• Company-paid holidays
• Paid Paternal Leave
• Volunteerism Days off
• Company-sponsored basic life insurance
• Long-term disability insurance
• Employee-paid voluntary life insurance
• Employee-paid accident insurance
• Employee-paid critical illness insurance
• Employee-paid short-term disability insurance
• 401(k) matching
• Tuition reimbursement
• Employee assistance programs (mental health, financial, and legal)
• Rewards programs offered by our medical carrier
• Professional development and growth opportunities
• Employee Referral Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED