Intake Coordinator - Behavioral Health - Remote (Must Reside in NM or TX)

Presbyterian Medical Services • Santa Fe, NM

8d • Remote

About The Position

Presbyterian Medical Services is hiring a remote Behavioral Health Intake Coordinator to serve as the first point of contact for people seeking behavioral health services. The role combines assessment, crisis intervention, care coordination, and client advocacy. The coordinator works with clients, families, providers, and community partners to assess needs, establish medical necessity, coordinate services, and support continuity of care. The position is remote and requires the employee to reside in New Mexico or Texas.

The coordinator conducts psychosocial and diagnostic assessments, provides crisis support, coordinates referrals, and connects clients with appropriate treatment and community resources to facilitate timely access to care.

Requirements

• Master’s degree or higher from an accredited college or university.
• Current independent New Mexico licensure as an LPCC, LISW, LCSW, LMFT, or LPAT.
• At least three years of experience in the mental health treatment field.
• At least one year of assessment, intake, or triage experience.
• Must reside in New Mexico or Texas.

Nice To Haves

• Bilingual English/Spanish.

Responsibilities

• Conduct comprehensive intake assessments, including mental status examinations and diagnostic evaluations.
• Determine medical necessity and appropriate levels of behavioral health care.
• Provide crisis intervention, triage services, and short-term support during urgent situations.
• Coordinate referrals to internal and external behavioral health and community resources.
• Serve as the primary point of contact for new client inquiries and service requests.
• Complete intake screenings, registration processes, and required documentation.
• Provide active case management and follow-up to ensure successful connection to services.
• Collaborate with interdisciplinary teams to coordinate care and support positive client outcomes.
• Maintain accurate, timely, and compliant clinical documentation.
• Participate in outreach, community education, and performance improvement activities.

Benefits

• Professional development and career advancement opportunities.
• Competitive compensation and comprehensive benefits package.
• $1,000 employee referral bonus.
• For in-person positions, loan repayment eligibility through the National Health Service Corps-approved site; this benefit is stated for in-person positions, not specifically for this remote role.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level