Intake Coordinator
Helping Hands Family•King of Prussia, PA
•$20 - $22•Onsite
About The Position
Make a meaningful impact in the Autism Community! As an Intake Coordinator you will compassionately guide families through the steps to receive ABA Services. This entry-level position is perfect for someone with a compassionate, customer-focused attitude and a drive to make a direct impact.
Requirements
- High school diploma or GED required
- At least 1 year of customer service experience
- Passion for helping families access support for their children
- Strong attention to detail and communication skills
Nice To Haves
- Previous experience in a related healthcare field preferred
Responsibilities
- Manage the new patient intake phone line to educate prospective clients on services offered by Helping Hands Family.
- Communicate with clients in the admissions process on status, timelines and any additional information needed.
- Work with families to receive proper paperwork needed to start the intake process, including speaking with office of diagnosing physician if needed.
- Work with prospective, new, and existing clients to gather the correct insurance information needed to determine covered services/verification of benefits.
- Manage the practice management (PM) system and electronic medical records system (EMR) for data integrity, including entering, organizing, and auditing client data.
- Act as a liaison between designated market/clinic locations, families, and insurance as needed.
Benefits
- medical, dental, and vision coverage
- 401k match
- paid family leave
- Paid Time Off & Holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
