Intake Coordinator - Respite Services

Community Living, Inc. • Saint Peters, MO

1d • $21 • Onsite

About The Position

Community Living, Inc. is seeking a Respite Services Intake Coordinator to serve as the first point of contact for families exploring respite services. In this role, you’ll guide families through eligibility, enrollment, orientation, and ongoing coordination while making the process clear, welcoming, and efficient.
If you’re organized, detail-oriented, and enjoy building relationships while keeping systems running smoothly, we’d love to connect with you.

Requirements

• High school diploma or GED
• Valid driver’s license
• Strong written and verbal communication skills
• Ability to document clearly and professionally
• Proficiency in Microsoft Office (Outlook, Word, Excel)
• Criminal Background Check
• Family Care Safety Registry Check
• Motor Vehicle Report (MVR) and proof of insurance

Nice To Haves

• Bachelor’s degree in a related field
• Experience in disability services, case management, or family support services

Responsibilities

• Respond to new respite inquiries and conduct intake meetings
• Guide families through eligibility, enrollment, and program expectations
• Complete eligibility reviews, needs assessments, and annual renewals
• Maintain a priority list for all respite referrals
• Track and manage annual In-Home Respite funding allocations
• Oversee the In-Home Respite Payment Portal (client setup, budgets, reimbursement processing, and reporting to finance)
• Maintain accurate documentation in our electronic records system
• Serve as a liaison between families, case managers, funders, and community partners
• Complete required trainings and support overall program operations

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED