Intake Coordinator QMHP - Multnomah Crisis & Treatment Center 209

Main Template • Portland, OR

3h • Onsite

About The Position

The Multnomah Crisis and Treatment Center (CATC) is a secure sub-acute Crisis Residential Treatment program serving adults experiencing acute mental health crises in a safe, recovery-focused environment. This 16-bed inpatient behavioral health facility operates 24 hours a day, 7 days a week, utilizing a collaborative multidisciplinary treatment team and a recovery-centered and trauma-informed care model. CATC provides comprehensive psychiatric stabilization and recovery support services through a team of peer specialists, clinicians, nurses, psychiatrists, and recovery professionals dedicated to helping residents move toward stability and long-term wellness. As the Intake Coordinator (QMHP), you will play a critical role in the admissions and referral process for the program. You will serve as both the first point of contact for incoming residents and a trusted liaison for hospitals, clinics, outreach teams, and community referral partners. This role combines clinical judgment, relationship-building, organization, and compassionate engagement. Your work directly impacts how individuals begin their recovery journey and ensures residents are connected to the appropriate level of care quickly, safely, and respectfully.

Requirements

• Master’s degree in a behavioral science field such as psychology, counseling, social work, or related field leading to QMHP eligibility through Oregon MHACBO
• Active MHACBO QMHP certification required
• Must be at least 18 years of age

Nice To Haves

• Behavioral health referral review and level-of-care determination experience
• Familiarity with Recovery and Rehabilitation philosophy
• Experience working with Smartsheets and Excel
• Experience supporting vocational, housing, or dual diagnosis services
• Bilingual abilities are a plus

Responsibilities

• Oversee and coordinate all referrals for the CATC program
• Review clinical documentation and assess whether clients meet medical necessity criteria for admission
• Collaborate with hospitals, Unity Center, walk-in clinics, outreach teams, and other referral partners
• Ensure insurance verification and authorization requests are completed accurately and timely
• Educate residents, guardians, and families about the intake process and available treatment options
• Support guardians with intake paperwork and answer questions throughout the admissions process
• Coordinate closely with the multidisciplinary treatment team regarding admissions timing and milieu considerations
• Serve as a resource to staff regarding referral management best practices and workflows

Benefits

• Compensation is based on experience, qualifications, and geographic location.
• Work alongside passionate behavioral health professionals in a collaborative environment
• Help individuals during some of the most critical moments in their recovery journey
• Grow within an organization committed to equity, inclusion, and professional development

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level