About The Position

Canyon Home Care & Hospice is hiring a Full Time Intake Coordinator/Office Assistant in our Ogden branch location. Hours are Thursday- Monday 8:30-5:00 pm. JOB SUMMARY The Intake Coordinator is responsible for verification and authorization of insurance benefits. Serves as the initial client contact to obtain patient demographics, type of referral, and type of insurance and ensures information is communicated to clinical team managers. This position will also communicate regularly with management team and field clinicians to ensure smooth transitions for patients. Attend meetings as required, complete charting audits and other tasks as delegated.

Requirements

  • High school diploma or equivalent qualification.
  • Understanding of medical terminology and administration processes.
  • Strong Microsoft Office skills.
  • Outstanding communication and interpersonal abilities.
  • Strong attention to detail with excellent organizational skills.
  • Well developed customer service and training skills.
  • Ability to work independently with minimal supervision.

Responsibilities

  • Manages referral calls and emails.
  • Verifies patient insurance benefits.
  • Uses critical thinking skills to understand what a person needs and finding solutions.
  • Strong ability to multi-task and organize workload for efficient use of time.
  • Excellent communication skills involving listening and speaking.

Benefits

  • Paid Time Off plan
  • Health, Dental, Vision, Life and Short-Term Disability insurance
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