Office Assistant and Intake Coordinator
About The Position
Join a vibrant, mission-driven organization that makes a meaningful impact in the lives of individuals and communities every day. At The Salvation Army, your work supports a legacy of service, compassion, and practical assistance for those who need it most. Position Summary The Office Assistant and Intake Coordinator at The Salvation Army McKenna House manages daily front office operations and supports the intake process. This role assists the Shelter Director and Case Manager with administrative coordination and recordkeeping and serves as a primary point of contact for residents, guests, and callers. The position supports the implementation of McKenna House policies and procedures to help maintain a safe and orderly environment and communicates relevant information to leadership as appropriate.
Requirements
- High school diploma or general education degree and one year of related experience
- Posses a valid Driver's License
- Basic computer knowledge with Microsoft Suite
Responsibilities
- Screening, scheduling, coordinating, and documenting admissions
- Maintaining accurate resident and intake records
- Supporting resident compliance with McKenna House policies and procedures, including daily chore completion, follow up as needed, and adherence to bed bug protocols
- Answering phones, greeting visitors, completing intakes, and managing general front office operations
- Maintaining strict confidentiality and discussing resident or program information only with authorized Salvation Army Officers and employees
- Communicates property related concerns to maintenance volunteers and maintains records of inspections and reported issues.
- Assisting with supply inventories, tracking purchase needs, and informing the Shelter Director of any issues requiring attention.
- Reviews required logs and records and helps ensure continuity of information by reviewing reports from outgoing staff.
- Coordinates with the volunteer house chef to order and track USDA food, New Hampshire Food Bank items, and other gifts in kind to support pantry operations and maintain organized food storage.
- Other duties may be assigned by the Commanding Officer or Shelter Director in accordance with The Salvation Army policies and procedures.
Benefits
- Generous paid time off
- Paid holidays
- Sick leave
- Personal days
- Bereavement Leave
- Excellent medical, dental, and vision benefits
- Short-term and long-term disability
- Retirement plan
- Benefits may vary based on position classification and eligibility.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
