Intake Coordinator-ABA

The Treetop ABA • Inwood, NY

9h • Onsite

About The Position

Join The Treetop where purpose, growth, and meaningful work come together. We’re seeking a motivated and compassionate Intake Coordinator to be the first point of contact for families seeking life-changing ABA therapy services. This fast-paced, people-focused role is ideal for someone who thrives on meaningful conversations, enjoys achieving goals, and loves helping families begin their journey with us. Bilingual Spanish/English speakers are highly preferred.

Requirements

• 1+ year of experience in sales, outreach, intake, or client-facing roles
• Comfortable in a fast-paced, phone-driven environment
• Excellent communication and persuasive skills
• Driven by results, goals, and bonus opportunities
• High school diploma required
• Bilingual Spanish/English skills preferred

Nice To Haves

• Familiarity with Salesforce or other CRMs preferred
• Associate’s or bachelor’s degree preferred
• Experience in ABA, healthcare, or behavioral health is a plus

Responsibilities

• Be the first friendly voice families hear when they reach out for services
• Manage 75–100+ inbound and outbound calls daily
• Explain our programs clearly and guide families through the intake process
• Follow up to collect insurance, documentation, and consents
• Track progress in Salesforce and other systems
• Meet and exceed performance goals for responsiveness, conversion, and completion
• Collaborate with internal teams to ensure a smooth, welcoming onboarding experience

Benefits

• $45,000-$60,000 annual salary based on experience
• Performance-based bonuses and incentives
• Health, vision, and dental insurance
• PTO
• Paid holidays
• 401(k) with employer match
• Opportunities to grow with a fast-expanding, mission-driven organization
• A supportive team environment where your impact is valued every day

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED