Intake Case Manager, The Cradles Project

The Council on Recovery • Houston, TX

5h • Hybrid

About The Position

The Intake Case Manager provides community-based, trauma-informed case management services to new and expecting parents impacted by behavioral health challenges, including substance use/misuse. This role focuses on conducting screenings, intakes, assessments, and service plans to identify both clinical and non-medical drivers of health such as housing instability, food insecurity, transportation barriers, and trauma. The Intake Case Manager works collaboratively with staff and families to develop individualized service and recovery plans, connect clients to resources, and provide short-term, goal-oriented support to promote family stability, parental well-being, and healthy child development.

Requirements

• Bachelor’s degree in social work or another related field
• Minimum of two years in the field of Behavioral Health, to include substance use experience
• Minimum of two years’ case management experience
• Previous experience working with vulnerable families/teens in the substance use field
• Working knowledge of client/community resources
• Experience working independently and collaboratively as part of a team
• Experience conducting screenings, intakes, assessments, and service plans
• Strong communication and engagement skills, including motivational interviewing
• Ability to work effectively with diverse populations using a trauma-informed, culturally responsive approach
• Proficiency in electronic health records (EHR) or case management systems
• Good decision-making skills
• Ability to work as a team member
• Able to conduct himself/herself in a professional manner
• Needs reliable transportation
• Valid and current automobile insurance required for all vehicles driven for work purposes

Nice To Haves

• LCDC-I; or LCDC (strongly preferred)
• Bilingual (strongly preferred)

Responsibilities

• Conduct screenings, intakes, assessments, and service plans.
• Identify clinical and non-medical drivers of health such as housing instability, food insecurity, transportation barriers, and trauma.
• Develop individualized service and recovery plans.
• Connect clients to resources.
• Provide short-term, goal-oriented support to promote family stability, parental well-being, and healthy child development.
• Work collaboratively with staff and families.
• Lead groups and teach vulnerable client populations.
• Develop relationships with client/community resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level