Intake, Associate
National Medical Supply, Inc•Highlands Ranch, CO
•Onsite
About The Position
Processes referrals and intake information. Performs duties in accordance with assigned responsibilities and organizational policies.
Requirements
- Administrative experience preferred
- 1-2 years of customer service experience
- Knowledge of ICD-10 and HCPCS coding and medical terminology
- Ability to use required systems, applications, and technology to perform job responsibilities
- Meets and maintains qualifications required for the position
Responsibilities
- Receive referrals
- Verify patient information
- Enter data accurately
- Communicate status
- Resolve missing info
- Route referrals
- Maintain records
- Track progress
- Support conversion
- Ensure timely processing
- Follow company policies, Medicare/Medicaid requirements, and accreditation standards
- Complete required training, competency assessments, and ongoing education based on role responsibilities
- Ensure accuracy, completeness, and timeliness of documentation
- Report concerns, errors, or compliance issues through established channels without fear of retaliation
- Report patient/customer concerns or complaints and support resolution in accordance with company processes
- Participate in audits, monitoring, and performance improvement activities
- Support adherence to organizational policies and regulatory requirements in daily work
Benefits
- Medical
- Dental
- Vision (after 60 days)
- 401K with match
- Paid Time off
- Paid Holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
