Part Time Intake Assistant (2nd Shift)

WELLSTONE • Huntsville, AL

4d • Onsite

About The Position

The Intake Assistant is often the first point of contact between clients and WellStone. The position assists with the initial screening and processing of new clients via phone and in person by gathering essential information such as medical history, insurance details, and other relevant data to help to ensure that incoming clients receive the proper treatment needed. The Intake Assistant prepares and processes intake paperwork to include maintaining accurate records and ensuring confidentiality. This is a part-time, weekend position working 12-hours shifts on Saturdays & Sundays from 7pm-7am.

Requirements

• High School Diploma or GED
• Excellent verbal and written communication skills
• Proficient computer skills to include experience with Microsoft Office
• Excellent organizational skills to include suspense/timeframe management

Nice To Haves

• Previous experience in Crisis Intervention

Responsibilities

• Greet clients and visitors in a warm, professional manner.
• Answers telephone calls and assess urgency of call.
• Provide information related to policies, procedures, insurance and services.
• Assists patients with the completion of forms.
• Prepares new patient information and verify insurance information for clients.
• Investigate billing questions as needed.
• Maintains client Electronic Medical Record (EMR).
• Schedule appointments.
• Ensure adequate coverage of reception desk.
• Complete other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED