Intake Assessment Representative - Patient Access

Providence • Portland, OR

1d

About The Position

The Intake Specialist serves as the main access point for Home Health Services. This position is responsible for initiating and coordinating Home Health referrals, gathering all necessary referral and payor information and then inputting into EMR, verifying patient information and initial HH eligibility with patient and referral source, and coordinating and scheduling date for HH admission. This position ensures that information obtained at time of referral is accurate and complete. This position represents Home Health to customers and patients effectively promotes Home Services and products. The Intake Specialist serves as the main access point for Home Health Services. This position is responsible for initiating and coordinating Home Health referrals, gathering all necessary referral and payor information and then inputting into EMR, verifying patient information and initial HH eligibility with patient and referral source, and coordinating and scheduling date for HH admission. This position ensures that information obtained at time of referral is accurate and complete. This position represents Home Health to customers and patients effectively promotes Home Services and products. Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Home Services Oregon and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Requirements

• Coursework/Training: Educational coursework in medical terminology, or equivalent educ/experience
• Upon hire: In compliance with the Providence Health and Services-OR Human Resources policy #302 Background Checks, a criminal background check is required for this position, based on assigned duties.
• 2 years of experience in customer service including demonstrated computer proficiency

Nice To Haves

• Bachelor's Degree
• 1 year of experience in a clinical setting or home services.

Responsibilities

• Initiating and coordinating Home Health referrals
• Gathering all necessary referral and payor information and then inputting into EMR
• Verifying patient information and initial HH eligibility with patient and referral source
• Coordinating and scheduling date for HH admission
• Ensuring that information obtained at time of referral is accurate and complete
• Representing Home Health to customers and patients
• Effectively promoting Home Services and products

Benefits

• Best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed