Intake and Placement Specialist

Texas Family Care Network•Dallas, TX

10d

About The Position

The Intake and Placement Specialist coordinates placements for children with basic, moderate, specialized, and intense levels of care. The role involves identifying appropriate placement options within the region and/or state, reviewing placement applications for sufficient and high-quality information, and working with Case Managers and placement providers to find suitable resources. The Specialist processes, assesses, and assigns incoming referrals, uses available tools and training to assess children’s needs, and makes appropriate placement referrals. The position also collaborates with community and service systems, maintains accurate records, participates in an on-call rotation, and supports ongoing unit operations.

Requirements

Bachelor’s degree from an accredited school; or, in lieu of a bachelor’s degree, an associate’s degree from an accredited school plus two years of relevant work experience; or 60 accredited college credit hours plus two years of relevant work experience; or 90 accredited college credit hours plus one year of relevant work experience.
At least one year of child placement experience.
Relevant experience may include paid or volunteer work in social, human, or protective services, including work with social-service agencies or communities serving families or other at-risk populations.
Valid state driver’s license and safe driving record.
Reliable transportation and current auto insurance.
Required clearances: DPS, DFPS, FBI, CBCU Eligibility Determination, and Child Abuse Clearances.
Ability to meet minimum hearing, speech, and vision requirements.
Ability to meet the position’s physical demands, with reasonable accommodations as appropriate.

Responsibilities

Provide program and agency information and make referrals to community resources as appropriate.
Identify providers able to meet each child’s needs and locate suitable placements.
Use provided tools and training to assess child and youth needs and make appropriate placement referrals.
Review placement-resource Minimum Standards.
Learn relevant family and child or youth backgrounds to determine how best to support them.
Research technical or service-related issues, seek guidance when needed, and follow up with concerned parties about solutions or progress.
Process, assess, and assign incoming referrals.
Participate in the on-call rotation and respond to notifications and phone calls.
Use Outlook Calendar as instructed to record daily and weekly tasks.
Work independently to meet placement deadlines, assess priorities, and manage time.
Perform clerical and other duties needed to maintain unit operations, including typing, filing, faxing, copying, answering inquiries, and relaying messages.
Suggest ways to streamline processes and improve service to communities and the organization.
Establish and maintain appropriate rapport with clients, families, colleagues, and other contacts.
Participate in supervision and staff meetings and independently pursue resources and learning opportunities for professional growth.
Communicate with the supervisor throughout the week regarding program matters.
Contribute solution-focused input, support and respect teammates, and promote cultural diversity.
Collaborate with education, health, and justice systems to improve outcomes for children, youth, and families.
Engage with Youth for Tomorrow regarding levels of care and placement needs.
Build collaborative relationships with children, clients, families, and communities.
Enter accurate and timely information into relevant systems and complete client-contact forms and documentation, including data entry in CoBris, IMPACT, and other case-management systems.
Report expenses, provide supporting documentation, and meet expense-report deadlines.
Follow professional and ethical standards, mandated child-abuse reporting laws, child-safety policies, and crisis-response procedures.
Complete required online learning and policy acknowledgements by their due dates and attend required trainings.
Perform other duties as assigned by the supervisor or director.