Intake and Assessment Screener

Morrison Child and Family ServicesPortland, OR
$23 - $27Hybrid

About The Position

The Central Intake and Assessment Screener is responsible for collecting information and assessing the need for mental health and substance use disorder services, scheduling intake appointments at various clinics and providing resource information. The position coordinates with Clinical Managers and department leadership to best meet access and initial services needs of families.

Requirements

  • Bachelor’s degree in mental health related field or a combination of education and experience
  • Must have current QMHA certification or the ability to obtain within 3 months of hire
  • Proficiency with frequently used office software and applications

Nice To Haves

  • Experience with electronic health records
  • Knowledge of state and county systems and resources strongly preferred
  • Bilingual abilities, including the ability to speak, read, write, and translate documents in Spanish. Must clear a language proficiency test.

Responsibilities

  • Screens and assesses referrals to determine appropriate levels and needs for services.
  • Refers clients or families to mental health crisis services/resources when necessary.
  • Checks client insurance eligibility through external systems and collaborate with the family as needed.
  • Demonstrates an aptitude for learning electronic health record systems.
  • Demonstrates the ability to multi-task in a fast-paced, detail-oriented environment while using time efficiently.
  • Collaborates with all areas within Morrison in addition to external partners; primary care clinics, insurance providers, public schools, DHS, and other community providers, etc.
  • Models safe language and demonstrates appropriate boundaries with peers and clients. Intervenes and provides support when staff, clients or families are unsafe with language or behaviors.
  • Manages emotions and feelings in an appropriate and professional manner. Asks for help when needed.
  • Values and respects the ideas of the team. Teaches and models skills related to responsibility and accountability. Is accountable for all aspects of his/her job and practices good judgment. Appropriately and effectively respond to challenging incidents; use of red flag meetings, incident debriefing, etc.
  • Is present and punctual for work and/or meetings. Works well within a team environment, sharing credit and opportunities. Assists in managing the balance of workload for team members.
  • Shares decision making whenever possible. Uses a collaborative approach to problem solving.
  • Presents ideas effectively and clearly conveys thoughts. Values shared ideas and is open/receptive to feedback. Shares necessary and important information with supervisor/supervisees. Listens to others and communicates in a healthy, effective, and respectful way.
  • Motivates others and maintains a positive outlook. Anticipates needs and helps develop plans by proactive goal setting.
  • Performs other related duties as required and assigned.
  • Is aware of Morrison Compliance Program including Compliance Officer, Compliance Standards of Conduct, and Employee Compliance Hotline. Understands Compliance Standards of Conduct and signs attestation document. Completes all assigned compliance, HIPAA, client privacy, and fraud, waste, and abuse training. Knows how to report any client privacy or fraud, waste, or abuse concerns.
  • Demonstrate a commitment to developing a thorough knowledge and application of the Sanctuary model and other organizational policies & practices.
  • Participate in staff development, in-services, and training related to workplace effectiveness; model professional behaviors and implement improvements to business practices with awareness of their impact in a trauma-informed behavioral healthcare organization.

Benefits

  • Medical, dental, and vision insurance
  • Generous paid time off and holidays
  • Retirement plan with employer contribution
  • Employee Assistance Program (EAP)
  • Flexible spending accounts (FSA)
  • Professional development and training opportunities
  • Meaningful, mission-driven work that makes a difference in the community
  • Employer-Paid Life, Accidental Death and Dismemberment and Long-Term Disability
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