Intake Administrator

Zenith American Solutions•Oak Ridge, OR

About The Position

Position Summary The Intake Administrator provides administrative assistance to the Medical Screening Program team. "Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role." Key Duties and Responsibilities Processes incoming medical charts; documents information in system and spreadsheet for nurses. Identifies and requests missing results from clinics. Scans completed charts to appropriate team for upload to Data Management System. Mails results to participants following Department of Energy PII/PHI guidelines and observing HIPAA regulations. Requests medical records from provider offices to review medical history of participants. Prepares and sends exam packets, educational materials, testing supplies, and appropriate forms to providers. Assists in identifying potential candidates for Medical Screening Program and initiates outreach. Contacts participants to schedule appointments or to confirm scheduled exams. Maintains office and medical supply inventory. Performs other related duties as required. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job. Duties, responsibilities and activities may change at any time with or without notice. Zenith American Solutions Real People. Real Solutions. National Reach. Local Expertise. We are currently looking for a dedicated, energetic employee with the necessary skills, initiative, and personality, along with the desire to get the most out of their working life, to help us be our best every day. Zenith American Solutions is the largest independent Third Party Administrator in the United States and currently operates over 44 offices nationwide. The original entity of Zenith American has been in business since 1944. Our company was formed as the result of a merger between Zenith Administrators and American Benefit Plan Administrators in 2011. By combining resources, best practices and scale, the new organization is even stronger and better than before. We believe the best way to realize our better systems for better service philosophy is to hire the best employees. We're always looking for talented individuals who share our dedication to high-quality work, exceptional service and mutual respect. If you're interested in working in an environment where people - employees and clients - really matter, consider bringing your talents to Zenith American!

Requirements

High School diploma or GED
3 years of experience in a clinical administrative role
Working knowledge of medical terminology, charts, and reports
Proficiency with MS Office tools and applications

Nice To Haves

Extensive customer service and phone skills.
Requires regular contact with medical providers, BTMed participants and or the general public, supplying or seeking information on complex matters that require an extensive knowledge of the subject matter.

Responsibilities

Processes incoming medical charts; documents information in system and spreadsheet for nurses.
Identifies and requests missing results from clinics.
Scans completed charts to appropriate team for upload to Data Management System.
Mails results to participants following Department of Energy PII/PHI guidelines and observing HIPAA regulations.
Requests medical records from provider offices to review medical history of participants.
Prepares and sends exam packets, educational materials, testing supplies, and appropriate forms to providers.
Assists in identifying potential candidates for Medical Screening Program and initiates outreach.
Contacts participants to schedule appointments or to confirm scheduled exams.
Maintains office and medical supply inventory.
Performs other related duties as required.